Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2435 | 3/17/2021 12:21:12 PM | 5/19/2022 7:53:10 AM | WATER QUERY | WATER QUERY | 27 | 3 | 2172 | 18 | 2 | 23 | 77 | 67 | [{"op":"R","uid":"18","un":"lindan","dt":"2021-03-17T12:17:32.566Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-08-04T09:59:54.370Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-08-28T10:02:54.560Z"}] | 77 | 67 | 5/19/2022 7:53:10 AM | 18 | 6 | |||||||||||||||||||||||
| 2434 | 3/17/2021 12:10:24 PM | 3/23/2022 10:51:45 AM | Six months policy | Please assess account for six months policy for period between 2019/02 - 2020/10<div><br></div><div>Duplicate query resolved on REF #38046<br></div> | 30 | 3 | 2171 | 4 | 23 | 1 | 95 | [{"op":"R","uid":"173","un":"olgad","dt":"2021-03-17T12:10:59.992Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-09-17T07:59:37.868Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-23T06:56:39.192Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-23T06:57:33.901Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-23T09:35:30.881Z"},{"op":"R","uid":"214","un":"nandipan","dt":"2022-02-06T09:37:01.252Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2022-03-23T10:51:37.479Z"}] | 1 | 101 | 3 | 3 | |||||||||||||||||||||||||
| 2432 | 3/17/2021 12:04:58 PM | 5/19/2022 7:51:12 AM | LATE TERMINATION QUERY | Property sold by consumer. Kindly terminate services on previous owner account. | 30 | 3 | 2170 | 3 | 23 | 77 | 107 | [{"op":"R","uid":"16","un":"cumilem","dt":"2021-03-17T12:05:34.547Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-26T10:37:12.216Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-26T10:37:48.784Z"}] | 6 | 122 | 14 | 14 | |||||||||||||||||||||||||
| 2433 | 3/17/2021 12:04:14 PM | 4/12/2022 9:43:30 AM | LOG | Account terminated ,journal captured. <br><br/><b>Journal Number</b>: [711554] | 24 | 3 | 2169 | 2 | 23 | 6 | 107 | [{"op":"R","uid":"180","un":"khanyan","dt":"2021-03-17T12:04:52.573Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-10-23T09:47:51.422Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-26T10:38:40.208Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-26T10:39:57.087Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-11-04T13:30:19.351Z"}] | 6 | 122 | 12 | 12 | |||||||||||||||||||||||||
| 2431 | 3/17/2021 11:59:33 AM | 3/28/2022 6:35:04 AM | Six months policy | Please assess account for six months policy for period between 2018/10 -2020/10<br/><b>Journal Number</b>: [BJ71880073] | 27 | 3 | 2168 | 5 | 4 | 23 | 1 | 95 | [{"op":"R","uid":"173","un":"olgad","dt":"2021-03-17T12:00:08.833Z"},{"op":"R","uid":"15","un":"chumab","dt":"2021-08-13T12:45:15.266Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-26T10:40:34.876Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-26T10:41:09.456Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-11-04T08:54:26.738Z"},{"op":"R","uid":"40","un":"thandom","dt":"2022-03-02T15:41:48.075Z"}] | 1 | 101 | 11 | 3/28/2022 6:35:04 AM | 5 | 11 | ||||||||||||||||||||||
| 2430 | 3/17/2021 11:54:45 AM | 10/26/2021 10:42:09 AM | OWNERSHIP | Change of ownership<div>no new owners account</div> | 27 | 3 | 2167 | 96 | 2 | 23 | 6 | 107 | [{"op":"R","uid":"180","un":"khanyan","dt":"2021-03-17T11:55:23.488Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-10-23T12:49:31.571Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-26T10:41:44.695Z"}] | 6 | 76 | 14 | 10/26/2021 10:42:09 AM | 180 | 14 | ||||||||||||||||||||||
| 2429 | 3/17/2021 11:38:25 AM | 5/19/2022 7:51:12 AM | High Water Consumption | <table border="0" cellpadding="0" cellspacing="0" width="668" style="border-collapse: collapse;width:501pt"><tbody><tr height="31" style="mso-height-source:userset;height:23.45pt"> <td height="31" class="xl65" width="668" style="height:23.45pt;width:501pt">Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query.</td></tr></tbody></table> | 4 | 3 | 2166 | 16 | 2 | 23 | 1 | 67 | 1139 | [{"op":"R","uid":"16","un":"cumilem","dt":"2021-03-17T11:39:01.433Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-08-04T09:59:28.778Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-26T10:43:09.170Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-26T10:44:21.592Z"}] | 9 | 123 | 14 | 5/19/2022 7:51:12 AM | 16 | 14 | |||||||||||||||||||||
| 2428 | 3/17/2021 11:04:41 AM | 3/17/2021 11:06:57 AM | qea wq | THFVBSD | 4 | 2 | 96 | 77 | [{"op":"R","uid":"180","un":"khanyan","dt":"2021-03-17T11:04:43.223Z"},{"op":"R","uid":"180","un":"khanyan","dt":"2021-03-17T11:06:34.186Z"}] | 77 | 3/17/2021 11:06:57 AM | 180 | 180 | ||||||||||||||||||||||||||||
| 2427 | 3/17/2021 11:04:29 AM | 8/7/2021 10:35:07 AM | Six months | Please assess account for six months policy for the period between 2019/04 -2020/08 | 27 | 3 | 2165 | 75 | 4 | 23 | 1 | 95 | [{"op":"R","uid":"173","un":"olgad","dt":"2021-03-17T11:05:05.177Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-08-07T10:20:13.983Z"}] | 1 | 95 | 8/7/2021 10:35:07 AM | 173 | 6 | |||||||||||||||||||||||
| 2426 | 3/17/2021 10:57:39 AM | 2/20/2023 2:06:57 PM | Six months policy | Please assess account for six months policy for period between 2019/02-2020/09<div><br></div><div>Resolved under ref #19107<br><div><br></div><div><table class="rich-table " id="baseForm:bem10024Table" border="0" cellpadding="0" cellspacing="0" style="margin: 0px; padding: 0px; border-width: 1px 0px 0px 1px; border-top-style: solid; border-right-style: initial; border-bottom-style: initial; border-left-style: solid; border-top-color: rgb(192, 192, 192); border-right-color: initial; border-bottom-color: initial; border-left-color: rgb(192, 192, 192); border-image: initial; font-family: Arial, Helvetica, sans-serif; empty-cells: show; border-collapse: collapse; border-radius: 4px; font-size: 11px; letter-spacing: 1px; white-space: pre-wrap; width: 713px;"><tbody id="baseForm:bem10024Table:tb" style="margin: 0px; padding: 0px; border: 0px;"><tr class="rich-table-row n2j-even" style="margin: 0px; padding: 0px; border: 0px; vertical-align: middle; height: 18px;"></tr><tr class="rich-table-row n2j-even" style="margin: 0px; padding: 0px; border: 0px; vertical-align: middle; height: 18px;"><td class="rich-table-cell " id="baseForm:bem10024Table:3:j_id104" width="87px" style="margin: 0px; padding: 0px; border-right-width: 1px; border-bottom-width: 1px; border-top-style: initial; border-left-style: initial; border-top-color: initial; border-right-color: rgb(192, 192, 192); border-bottom-color: rgb(192, 192, 192); border-left-color: initial; border-image: initial; font-family: Arial, Verdana, sans-serif; font-size: 11px; vertical-align: middle; height: 18px;"><span class="n2j-row-cell" style="margin: 0px; padding: 0px; border: 0px; font-family: "Courier New", Helvetica, sans-serif; white-space: pre; width: 80px;">2020/09/22</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:3:j_id107" width="23px" style="margin: 0px; padding: 0px; border-right-width: 1px; border-bottom-width: 1px; border-top-style: initial; border-left-style: initial; border-top-color: initial; border-right-color: rgb(192, 192, 192); border-bottom-color: rgb(192, 192, 192); border-left-color: initial; border-image: initial; font-family: Arial, Verdana, sans-serif; font-size: 11px; vertical-align: middle; height: 18px;"><span class="n2j-row-cell" style="margin: 0px; padding: 0px; border: 0px; font-family: "Courier New", Helvetica, sans-serif; white-space: pre; width: 24px;">3</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:3:j_id110" width="111px" style="margin: 0px; padding: 0px; border-right-width: 1px; border-bottom-width: 1px; border-top-style: initial; border-left-style: initial; border-top-color: initial; border-right-color: rgb(192, 192, 192); border-bottom-color: rgb(192, 192, 192); border-left-color: initial; border-image: initial; font-family: Arial, Verdana, sans-serif; font-size: 11px; vertical-align: middle; height: 18px; text-align: right;"><span class="n2j-row-cell" style="margin: 0px; padding: 0px; border: 0px; font-family: "Courier New", Helvetica, sans-serif; white-space: pre; width: 104px;">2234.000</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:3:j_id113" width="103px" style="margin: 0px; padding: 0px; border-right-width: 1px; border-bottom-width: 1px; border-top-style: initial; border-left-style: initial; border-top-color: initial; border-right-color: rgb(192, 192, 192); border-bottom-color: rgb(192, 192, 192); border-left-color: initial; border-image: initial; font-family: Arial, Verdana, sans-serif; font-size: 11px; vertical-align: middle; height: 18px; text-align: right;"><span class="n2j-row-cell" style="margin: 0px; padding: 0px; border: 0px; font-family: "Courier New", Helvetica, sans-serif; white-space: pre; width: 96px;">1.00000</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:3:j_id116" width="119px" style="margin: 0px; padding: 0px; border-right-width: 1px; border-bottom-width: 1px; border-top-style: initial; border-left-style: initial; border-top-color: initial; border-right-color: rgb(192, 192, 192); border-bottom-color: rgb(192, 192, 192); border-left-color: initial; border-image: initial; font-family: Arial, Verdana, sans-serif; font-size: 11px; vertical-align: middle; height: 18px; text-align: right;"><span class="n2j-row-cell" style="margin: 0px; padding: 0px; border: 0px; font-family: "Courier New", Helvetica, sans-serif; white-space: pre; width: 104px;">481.000</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:3:j_id119" width="28px" style="margin: 0px; padding: 0px; border-right-width: 1px; border-bottom-width: 1px; border-top-style: initial; border-left-style: initial; border-top-color: initial; border-right-color: rgb(192, 192, 192); border-bottom-color: rgb(192, 192, 192); border-left-color: initial; border-image: initial; font-family: Arial, Verdana, sans-serif; font-size: 11px; vertical-align: middle; height: 18px;"><span class="n2j-row-cell" style="margin: 0px; padding: 0px; border: 0px; font-family: "Courier New", Helvetica, sans-serif; white-space: pre; width: 8px;">C</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:3:j_id122" width="31px" style="margin: 0px; padding: 0px; border-right-width: 1px; border-bottom-width: 1px; border-top-style: initial; border-left-style: initial; border-top-color: initial; border-right-color: rgb(192, 192, 192); border-bottom-color: rgb(192, 192, 192); border-left-color: initial; border-image: initial; font-family: Arial, Verdana, sans-serif; font-size: 11px; vertical-align: middle; height: 18px;"><span class="n2j-row-cell" style="margin: 0px; padding: 0px; border: 0px; font-family: "Courier New", Helvetica, sans-serif; white-space: pre; width: 30px;"></span></td><td class="rich-table-cell " id="baseForm:bem10024Table:3:j_id125" width="87px" style="margin: 0px; padding: 0px; border-right-width: 1px; border-bottom-width: 1px; border-top-style: initial; border-left-style: initial; border-top-color: initial; border-right-color: rgb(192, 192, 192); border-bottom-color: rgb(192, 192, 192); border-left-color: initial; border-image: initial; font-family: Arial, Verdana, sans-serif; font-size: 11px; vertical-align: middle; height: 18px;"><span class="n2j-row-cell" style="margin: 0px; padding: 0px; border: 0px; font-family: "Courier New", Helvetica, sans-serif; white-space: pre; width: 80px;">2020/10/23</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:3:j_id128" width="50px" style="margin: 0px; padding: 0px; border-right-width: 1px; border-bottom-width: 1px; border-top-style: initial; border-left-style: initial; border-top-color: initial; border-right-color: rgb(192, 192, 192); border-bottom-color: rgb(192, 192, 192); border-left-color: initial; border-image: initial; font-family: Arial, Verdana, sans-serif; font-size: 11px; vertical-align: middle; height: 18px;"><span class="n2j-row-cell" style="margin: 0px; padding: 0px; border: 0px; font-family: "Courier New", Helvetica, sans-serif; white-space: pre; width: 48px;">ZZZZZZ</span></td></tr><tr class="rich-table-row n2j-odd" style="margin: 0px; padding: 0px; border: 0px; vertical-align: middle; height: 18px; background-color: rgb(241, 241, 241);"><td class="rich-table-cell " id="baseForm:bem10024Table:4:j_id104" width="87px" style="margin: 0px; padding: 0px; border-right-width: 1px; border-bottom-width: 1px; border-top-style: initial; border-left-style: initial; border-top-color: initial; border-right-color: rgb(192, 192, 192); border-bottom-color: rgb(192, 192, 192); border-left-color: initial; border-image: initial; font-family: Arial, Verdana, sans-serif; font-size: 11px; vertical-align: middle; height: 18px;"><span class="n2j-row-cell" style="margin: 0px; padding: 0px; border: 0px; font-family: "Courier New", Helvetica, sans-serif; white-space: pre; width: 80px;">2019/02/19</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:4:j_id107" width="23px" style="margin: 0px; padding: 0px; border-right-width: 1px; border-bottom-width: 1px; border-top-style: initial; border-left-style: initial; border-top-color: initial; border-right-color: rgb(192, 192, 192); border-bottom-color: rgb(192, 192, 192); border-left-color: initial; border-image: initial; font-family: Arial, Verdana, sans-serif; font-size: 11px; vertical-align: middle; height: 18px;"><span class="n2j-row-cell" style="margin: 0px; padding: 0px; border: 0px; font-family: "Courier New", Helvetica, sans-serif; white-space: pre; width: 24px;">3</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:4:j_id110" width="111px" style="margin: 0px; padding: 0px; border-right-width: 1px; border-bottom-width: 1px; border-top-style: initial; border-left-style: initial; border-top-color: initial; border-right-color: rgb(192, 192, 192); border-bottom-color: rgb(192, 192, 192); border-left-color: initial; border-image: initial; font-family: Arial, Verdana, sans-serif; font-size: 11px; vertical-align: middle; height: 18px; text-align: right;"><span class="n2j-row-cell" style="margin: 0px; padding: 0px; border: 0px; font-family: "Courier New", Helvetica, sans-serif; white-space: pre; width: 104px;">1753.000</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:4:j_id113" width="103px" style="margin: 0px; padding: 0px; border-right-width: 1px; border-bottom-width: 1px; border-top-style: initial; border-left-style: initial; border-top-color: initial; border-right-color: rgb(192, 192, 192); border-bottom-color: rgb(192, 192, 192); border-left-color: initial; border-image: initial; font-family: Arial, Verdana, sans-serif; font-size: 11px; vertical-align: middle; height: 18px; text-align: right;"><span class="n2j-row-cell" style="margin: 0px; padding: 0px; border: 0px; font-family: "Courier New", Helvetica, sans-serif; white-space: pre; width: 96px;">1.00000</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:4:j_id116" width="119px" style="margin: 0px; padding: 0px; border-right-width: 1px; border-bottom-width: 1px; border-top-style: initial; border-left-style: initial; border-top-color: initial; border-right-color: rgb(192, 192, 192); border-bottom-color: rgb(192, 192, 192); border-left-color: initial; border-image: initial; font-family: Arial, Verdana, sans-serif; font-size: 11px; vertical-align: middle; height: 18px; text-align: right;"><span class="n2j-row-cell" style="margin: 0px; padding: 0px; border: 0px; font-family: "Courier New", Helvetica, sans-serif; white-space: pre; width: 104px;">119.000</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:4:j_id119" width="28px" style="margin: 0px; padding: 0px; border-right-width: 1px; border-bottom-width: 1px; border-top-style: initial; border-left-style: initial; border-top-color: initial; border-right-color: rgb(192, 192, 192); border-bottom-color: rgb(192, 192, 192); border-left-color: initial; border-image: initial; font-family: Arial, Verdana, sans-serif; font-size: 11px; vertical-align: middle; height: 18px;"><span class="n2j-row-cell" style="margin: 0px; padding: 0px; border: 0px; font-family: "Courier New", Helvetica, sans-serif; white-space: pre; width: 8px;">C</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:4:j_id122" width="31px" style="margin: 0px; padding: 0px; border-right-width: 1px; border-bottom-width: 1px; border-top-style: initial; border-left-style: initial; border-top-color: initial; border-right-color: rgb(192, 192, 192); border-bottom-color: rgb(192, 192, 192); border-left-color: initial; border-image: initial; font-family: Arial, Verdana, sans-serif; font-size: 11px; vertical-align: middle; height: 18px;"><span class="n2j-row-cell" style="margin: 0px; padding: 0px; border: 0px; font-family: "Courier New", Helvetica, sans-serif; white-space: pre; width: 30px;"></span></td><td class="rich-table-cell " id="baseForm:bem10024Table:4:j_id125" width="87px" style="margin: 0px; padding: 0px; border-right-width: 1px; border-bottom-width: 1px; border-top-style: initial; border-left-style: initial; border-top-color: initial; border-right-color: rgb(192, 192, 192); border-bottom-color: rgb(192, 192, 192); border-left-color: initial; border-image: initial; font-family: Arial, Verdana, sans-serif; font-size: 11px; vertical-align: middle; height: 18px;"><span class="n2j-row-cell" style="margin: 0px; padding: 0px; border: 0px; font-family: "Courier New", Helvetica, sans-serif; white-space: pre; width: 80px;">2019/03/23</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:4:j_id128" width="50px" style="margin: 0px; padding: 0px; border-right-width: 1px; border-bottom-width: 1px; border-top-style: initial; border-left-style: initial; border-top-color: initial; border-right-color: rgb(192, 192, 192); border-bottom-color: rgb(192, 192, 192); border-left-color: initial; border-image: initial; font-family: Arial, Verdana, sans-serif; font-size: 11px; vertical-align: middle; height: 18px;"><span class="n2j-row-cell" style="margin: 0px; padding: 0px; border: 0px; font-family: "Courier New", Helvetica, sans-serif; white-space: pre; width: 48px;"></span></td></tr><tr class="rich-table-row n2j-even" style="margin: 0px; padding: 0px; border: 0px; vertical-align: middle; height: 18px;"><td class="rich-table-cell " id="baseForm:bem10024Table:5:j_id104" width="87px" style="margin: 0px; padding: 0px; border-right-width: 1px; border-bottom-width: 1px; border-top-style: initial; border-left-style: initial; border-top-color: initial; border-right-color: rgb(192, 192, 192); border-bottom-color: rgb(192, 192, 192); border-left-color: initial; border-image: initial; font-family: Arial, Verdana, sans-serif; font-size: 11px; vertical-align: middle; height: 18px;"><span class="n2j-row-cell" style="margin: 0px; padding: 0px; border: 0px; font-family: "Courier New", Helvetica, sans-serif; white-space: pre; width: 80px;">2018/06/18</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:5:j_id107" width="23px" style="margin: 0px; padding: 0px; border-right-width: 1px; border-bottom-width: 1px; border-top-style: initial; border-left-style: initial; border-top-color: initial; border-right-color: rgb(192, 192, 192); border-bottom-color: rgb(192, 192, 192); border-left-color: initial; border-image: initial; font-family: Arial, Verdana, sans-serif; font-size: 11px; vertical-align: middle; height: 18px;"><span class="n2j-row-cell" style="margin: 0px; padding: 0px; border: 0px; font-family: "Courier New", Helvetica, sans-serif; white-space: pre; width: 24px;">3</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:5:j_id110" width="111px" style="margin: 0px; padding: 0px; border-right-width: 1px; border-bottom-width: 1px; border-top-style: initial; border-left-style: initial; border-top-color: initial; border-right-color: rgb(192, 192, 192); border-bottom-color: rgb(192, 192, 192); border-left-color: initial; border-image: initial; font-family: Arial, Verdana, sans-serif; font-size: 11px; vertical-align: middle; height: 18px; text-align: right;"><span class="n2j-row-cell" style="margin: 0px; padding: 0px; border: 0px; font-family: "Courier New", Helvetica, sans-serif; white-space: pre; width: 104px;">1634.000</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:5:j_id113" width="103px" style="margin: 0px; padding: 0px; border-right-width: 1px; border-bottom-width: 1px; border-top-style: initial; border-left-style: initial; border-top-color: initial; border-right-color: rgb(192, 192, 192); border-bottom-color: rgb(192, 192, 192); border-left-color: initial; border-image: initial; font-family: Arial, Verdana, sans-serif; font-size: 11px; vertical-align: middle; height: 18px; text-align: right;"><span class="n2j-row-cell" style="margin: 0px; padding: 0px; border: 0px; font-family: "Courier New", Helvetica, sans-serif; white-space: pre; width: 96px;">1.00000</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:5:j_id116" width="119px" style="margin: 0px; padding: 0px; border-right-width: 1px; border-bottom-width: 1px; border-top-style: initial; border-left-style: initial; border-top-color: initial; border-right-color: rgb(192, 192, 192); border-bottom-color: rgb(192, 192, 192); border-left-color: initial; border-image: initial; font-family: Arial, Verdana, sans-serif; font-size: 11px; vertical-align: middle; height: 18px; text-align: right;"><span class="n2j-row-cell" style="margin: 0px; padding: 0px; border: 0px; font-family: "Courier New", Helvetica, sans-serif; white-space: pre; width: 104px;">25.000</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:5:j_id119" width="28px" style="margin: 0px; padding: 0px; border-right-width: 1px; border-bottom-width: 1px; border-top-style: initial; border-left-style: initial; border-top-color: initial; border-right-color: rgb(192, 192, 192); border-bottom-color: rgb(192, 192, 192); border-left-color: initial; border-image: initial; font-family: Arial, Verdana, sans-serif; font-size: 11px; vertical-align: middle; height: 18px;"><span class="n2j-row-cell" style="margin: 0px; padding: 0px; border: 0px; font-family: "Courier New", Helvetica, sans-serif; white-space: pre; width: 8px;">C</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:5:j_id122" width="31px" style="margin: 0px; padding: 0px; border-right-width: 1px; border-bottom-width: 1px; border-top-style: initial; border-left-style: initial; border-top-color: initial; border-right-color: rgb(192, 192, 192); border-bottom-color: rgb(192, 192, 192); border-left-color: initial; border-image: initial; font-family: Arial, Verdana, sans-serif; font-size: 11px; vertical-align: middle; height: 18px;"><span class="n2j-row-cell" style="margin: 0px; padding: 0px; border: 0px; font-family: "Courier New", Helvetica, sans-serif; white-space: pre; width: 30px;"></span></td><td class="rich-table-cell " id="baseForm:bem10024Table:5:j_id125" width="87px" style="margin: 0px; padding: 0px; border-right-width: 1px; border-bottom-width: 1px; border-top-style: initial; border-left-style: initial; border-top-color: initial; border-right-color: rgb(192, 192, 192); border-bottom-color: rgb(192, 192, 192); border-left-color: initial; border-image: initial; font-family: Arial, Verdana, sans-serif; font-size: 11px; vertical-align: middle; height: 18px;"><span class="n2j-row-cell" style="margin: 0px; padding: 0px; border: 0px; font-family: "Courier New", Helvetica, sans-serif; white-space: pre; width: 80px;">2018/08/01 </span></td></tr></tbody></table></div></div> | 27 | 3 | 2164 | 15 | 4 | 23 | 1 | 95 | [{"op":"R","uid":"173","un":"olgad","dt":"2021-03-17T10:58:15.205Z"},{"op":"R","uid":"196","un":"lazolaw","dt":"2021-08-13T07:16:45.732Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-26T10:45:03.875Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-10-30T11:43:30.801Z"},{"op":"R","uid":"13","un":"unathig","dt":"2021-11-14T09:08:11.273Z"}] | 1 | 101 | 14 | 2/20/2023 2:06:57 PM | 3 | 3 | ||||||||||||||||||||||
| 2425 | 3/17/2021 10:43:40 AM | 10/26/2021 10:46:13 AM | Six months policy | Please assess account for six months policy for the period between 2019/12-202010<br/><b>Journal Number</b>: [830636] | 24 | 3 | 2163 | 4 | 23 | 1 | 95 | [{"op":"R","uid":"173","un":"olgad","dt":"2021-03-17T10:44:16.582Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-08-11T08:21:38.078Z"},{"op":"R","uid":"196","un":"lazolaw","dt":"2021-08-18T12:09:43.867Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-26T10:45:48.783Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-26T10:46:13.650Z"}] | 1 | 101 | 14 | 14 | |||||||||||||||||||||||||
| 2424 | 3/17/2021 10:39:53 AM | 3/17/2021 10:40:13 AM | 2 | [{"op":"R","uid":"180","un":"khanyan","dt":"2021-03-17T10:40:46.295Z"}] | 180 | ||||||||||||||||||||||||||||||||||||
| 2423 | 3/17/2021 10:38:14 AM | 5/22/2022 10:48:55 AM | Six months policy | Please assess account for six months policy for period between 2018/02-2020/07<div><br></div><div>Resolved on duplicate ref #4270</div> | 27 | 3 | 2162 | 75 | 4 | 23 | 1 | 95 | [{"op":"R","uid":"173","un":"olgad","dt":"2021-03-17T10:38:54.266Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-26T10:46:42.689Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-26T10:47:11.655Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2022-05-22T10:48:09.268Z"}] | 1 | 101 | 3 | 5/22/2022 10:48:55 AM | 173 | 3 | ||||||||||||||||||||||
| 2422 | 3/17/2021 10:30:25 AM | 4/12/2022 9:43:30 AM | SIX MONTHS POLICY | Please assess the account for a six months policy for the period between 2019/03-2020/02<br/><b>Journal Number</b>: [BJ71439907] | 24 | 3 | 2161 | 4 | 23 | 1 | 95 | [{"op":"R","uid":"173","un":"olgad","dt":"2021-03-17T10:31:01.352Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-26T10:47:37.623Z"},{"op":"R","uid":"15","un":"chumab","dt":"2021-10-30T10:09:09.862Z"},{"op":"R","uid":"15","un":"chumab","dt":"2021-10-30T10:09:19.924Z"},{"op":"R","uid":"13","un":"unathig","dt":"2021-11-14T09:57:21.838Z"}] | 1 | 101 | 15 | 15 | |||||||||||||||||||||||||
| 2421 | 3/17/2021 10:21:59 AM | 11/14/2021 9:05:12 AM | SIX MONTHS POLICY | PLEASE ASSESS ACCOUNT FOR SIX MONTHS POLICY FOR THE PERIOD 2018/07-220/11<div><br></div><div>- account in order</div> | 27 | 3 | 2160 | 75 | 4 | 23 | 1 | 95 | [{"op":"R","uid":"173","un":"olgad","dt":"2021-03-17T10:22:35.895Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-26T10:48:17.789Z"},{"op":"R","uid":"13","un":"unathig","dt":"2021-11-14T09:02:51.220Z"}] | 1 | 101 | 13 | 11/14/2021 9:05:12 AM | 173 | 13 | ||||||||||||||||||||||
| 2420 | 3/17/2021 10:15:11 AM | 10/26/2021 10:49:15 AM | Six months policy | Please assess account for six months policy 2020/07 | 30 | 3 | 2159 | 4 | 23 | 1 | 95 | [{"op":"R","uid":"173","un":"olgad","dt":"2021-03-17T10:15:48.031Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-26T10:48:58.513Z"}] | 1 | 101 | 14 | 14 | |||||||||||||||||||||||||
| 2419 | 3/17/2021 10:12:42 AM | 7/7/2022 9:32:42 AM | WATER | The is a water leak a plumbers letter submitted <div><br></div><div>Consumer to be contacted for plumbers letter</div><div><br></div><div><b><span style="font-size: 10pt; font-family: Roboto; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">Consumer contacted and as per the communication with the consumer the query regarding Leak was resolved between the end of 2020 or beginning of 2021,therefore this matter is resolved as the consumer never had any leak after.</span></b><br></div> | 27 | 3 | 2158 | 132 | 2 | 23 | 1 | 96 | [{"op":"R","uid":"180","un":"khanyan","dt":"2021-03-17T10:13:18.396Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-26T10:50:06.636Z"},{"op":"R","uid":"13","un":"unathig","dt":"2021-11-14T09:57:51.896Z"}] | 1 | 96 | 14 | 7/7/2022 9:32:42 AM | 230 | 230 | ||||||||||||||||||||||
| 2418 | 3/17/2021 10:06:24 AM | 8/7/2021 10:35:05 AM | Six months policy | Please assess account for six months policy 2020/03<div>write off due to indigent subsudy</div> | 27 | 3 | 2157 | 75 | 4 | 23 | 1 | 95 | [{"op":"R","uid":"173","un":"olgad","dt":"2021-03-17T10:06:59.820Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-08-07T10:34:21.454Z"}] | 1 | 95 | 8/7/2021 10:35:05 AM | 173 | 17 | |||||||||||||||||||||||
| 2417 | 3/17/2021 9:48:36 AM | 10/26/2021 10:52:00 AM | LOG QUERY | <table border="0" cellpadding="0" cellspacing="0" width="668" style="border-collapse: collapse;width:501pt"><tbody><tr height="31" style="mso-height-source:userset;height:23.45pt"> <td height="31" class="xl65" width="668" style="height:23.45pt;width:501pt">Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query.</td></tr></tbody></table> | 4 | 3 | 2156 | 96 | 2 | 23 | 1 | 96 | [{"op":"R","uid":"180","un":"khanyan","dt":"2021-03-17T09:49:12.421Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-26T10:51:05.903Z"}] | 9 | 123 | 14 | 10/26/2021 10:52:00 AM | 180 | 14 | ||||||||||||||||||||||
| 2415 | 3/17/2021 9:22:29 AM | 11/19/2022 12:07:32 PM | water meter | meter leak reported from w/w ref no. 730872<div><br></div><div>QRC RESPONSE 1:</div><div>Control number: 730872 does not recommend credit as report states repairs done on bcm side. Consumer is to advise if any leaks were repaired between 2020 to 2021 as an internal leak was reported in 2020</div><div><br></div><div>QRC RESPONSE 2: Query closed as no response or feedback received since July 2022</div><div>Consumer may log a new query and provide more details of query<br></div><div><br></div> | 27 | 3 | 2155 | 12 | 2 | 23 | 1 | 85 | 1138 | [{"op":"R","uid":"180","un":"khanyan","dt":"2021-03-17T09:23:05.986Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-10-23T09:29:45.313Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-26T10:53:01.793Z"}] | 1 | 96 | 14 | 11/19/2022 12:07:32 PM | 118754 | 3 | 3 |