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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
2419
LatestTicket
CreatedAt
3/17/2021 10:12:42 AM
UpdatedAt
7/7/2022 9:32:42 AM
Subject
WATER
Description
The is a water leak a plumbers letter submitted&nbsp;<div><br></div><div>Consumer to be contacted for plumbers letter</div><div><br></div><div><b><span style="font-size: 10pt; font-family: Roboto; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;">Consumer contacted and as per the communication with the consumer the query regarding Leak was resolved between the end of 2020 or beginning of 2021,therefore this matter is resolved as the consumer never had any leak after.</span></b><br></div>
Priority
Disposition
27
ConversationType
3
Parent
Account
2158
OpenedBy
AssignedTo
132
Region
2
Department
23
QueryType
1
SubQueryType
96
Escalation
EscalationCron
History
[{"op":"R","uid":"180","un":"khanyan","dt":"2021-03-17T10:13:18.396Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-26T10:50:06.636Z"},{"op":"R","uid":"13","un":"unathig","dt":"2021-11-14T09:57:51.896Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
14
ResolvedAt
7/7/2022 9:32:42 AM
Thread
ResolvedBy
230
WasCreatedByCustomer
HasIvrcall
Creator
Updator
230
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