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2423
LatestTicket
CreatedAt
3/17/2021 10:38:14 AM
UpdatedAt
5/22/2022 10:48:55 AM
Subject
Six months policy
Description
Please assess account for six months policy for period between 2018/02-2020/07<div><br></div><div>Resolved on duplicate ref #4270</div>
Priority
Disposition
27
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3
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2162
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75
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4
Department
23
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1
SubQueryType
95
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History
[{"op":"R","uid":"173","un":"olgad","dt":"2021-03-17T10:38:54.266Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-26T10:46:42.689Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-26T10:47:11.655Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2022-05-22T10:48:09.268Z"}]
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1
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101
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3
ResolvedAt
5/22/2022 10:48:55 AM
Thread
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173
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HasIvrcall
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3