Details
Conversation
-
EscalationLevel
-
-
LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
-
2421
-
LatestTicket
-
-
CreatedAt
-
3/17/2021 10:21:59 AM
-
UpdatedAt
-
11/14/2021 9:05:12 AM
-
Subject
-
SIX MONTHS POLICY
-
Description
-
PLEASE ASSESS ACCOUNT FOR SIX MONTHS POLICY FOR THE PERIOD 2018/07-220/11<div><br></div><div>- account in order</div>
-
Priority
-
-
Disposition
-
27
-
ConversationType
-
3
-
Parent
-
-
Account
-
2160
-
OpenedBy
-
-
AssignedTo
-
75
-
Region
-
4
-
Department
-
23
-
QueryType
-
1
-
SubQueryType
-
95
-
Escalation
-
-
EscalationCron
-
-
History
-
[{"op":"R","uid":"173","un":"olgad","dt":"2021-03-17T10:22:35.895Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-26T10:48:17.789Z"},{"op":"R","uid":"13","un":"unathig","dt":"2021-11-14T09:02:51.220Z"}]
-
CreatedBy
-
-
UpdatedBy
-
-
Category
-
1
-
Subcategory
-
101
-
CreatedBy1
-
-
UpdatedBy1
-
13
-
ResolvedAt
-
11/14/2021 9:05:12 AM
-
Thread
-
-
ResolvedBy
-
173
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
-
Updator
-
13