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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
2431
LatestTicket
CreatedAt
3/17/2021 11:59:33 AM
UpdatedAt
3/28/2022 6:35:04 AM
Subject
Six months policy
Description
Please assess account for six months policy for period between 2018/10 -2020/10<br/><b>Journal Number</b>: [BJ71880073]
Priority
Disposition
27
ConversationType
3
Parent
Account
2168
OpenedBy
AssignedTo
5
Region
4
Department
23
QueryType
1
SubQueryType
95
Escalation
EscalationCron
History
[{"op":"R","uid":"173","un":"olgad","dt":"2021-03-17T12:00:08.833Z"},{"op":"R","uid":"15","un":"chumab","dt":"2021-08-13T12:45:15.266Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-26T10:40:34.876Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-26T10:41:09.456Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-11-04T08:54:26.738Z"},{"op":"R","uid":"40","un":"thandom","dt":"2022-03-02T15:41:48.075Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
11
ResolvedAt
3/28/2022 6:35:04 AM
Thread
ResolvedBy
5
WasCreatedByCustomer
HasIvrcall
Creator
Updator
11
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