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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
2429
LatestTicket
CreatedAt
3/17/2021 11:38:25 AM
UpdatedAt
5/19/2022 7:51:12 AM
Subject
High Water Consumption
Description
&nbsp;<table border="0" cellpadding="0" cellspacing="0" width="668" style="border-collapse: collapse;width:501pt"><tbody><tr height="31" style="mso-height-source:userset;height:23.45pt"> <td height="31" class="xl65" width="668" style="height:23.45pt;width:501pt">Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query.</td></tr></tbody></table>&nbsp;
Priority
Disposition
4
ConversationType
3
Parent
Account
2166
OpenedBy
AssignedTo
16
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
1139
History
[{"op":"R","uid":"16","un":"cumilem","dt":"2021-03-17T11:39:01.433Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-08-04T09:59:28.778Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-26T10:43:09.170Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-26T10:44:21.592Z"}]
CreatedBy
UpdatedBy
Category
9
Subcategory
123
CreatedBy1
UpdatedBy1
14
ResolvedAt
5/19/2022 7:51:12 AM
Thread
ResolvedBy
16
WasCreatedByCustomer
HasIvrcall
Creator
Updator
14
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