Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 2433
LatestTicket
CreatedAt: 3/17/2021 12:04:14 PM
UpdatedAt: 4/12/2022 9:43:30 AM
Subject: LOG
Description:  Account terminated ,journal captured. <br><br/><b>Journal Number</b>: [711554]
Priority
Disposition: 24
ConversationType: 3
Parent
Account: 2169
OpenedBy
AssignedTo
Region: 2
Department: 23
QueryType: 6
SubQueryType: 107
Escalation
EscalationCron
History: [{"op":"R","uid":"180","un":"khanyan","dt":"2021-03-17T12:04:52.573Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-10-23T09:47:51.422Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-26T10:38:40.208Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-26T10:39:57.087Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-11-04T13:30:19.351Z"}]
CreatedBy
UpdatedBy
Category: 6
Subcategory: 122
CreatedBy1
UpdatedBy1: 12
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 12