Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

2425

LatestTicket

CreatedAt

3/17/2021 10:43:40 AM

UpdatedAt

10/26/2021 10:46:13 AM

Subject

Six months policy

Description

Please assess account for six months policy for the period between 2019/12-202010<br/><b>Journal Number</b>: [830636]

Priority

Disposition

24

ConversationType

3

Parent

Account

2163

OpenedBy

AssignedTo

Region

4

Department

23

QueryType

1

SubQueryType

95

Escalation

EscalationCron

History

[{"op":"R","uid":"173","un":"olgad","dt":"2021-03-17T10:44:16.582Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-08-11T08:21:38.078Z"},{"op":"R","uid":"196","un":"lazolaw","dt":"2021-08-18T12:09:43.867Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-26T10:45:48.783Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-26T10:46:13.650Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

101

CreatedBy1

UpdatedBy1

14

ResolvedAt

Thread

ResolvedBy

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

14