Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 950 | 12/22/2020 5:37:00 AM | 2/24/2022 11:19:26 AM | LOG QUERY | <table border="0" cellpadding="0" cellspacing="0" width="668" style="border-collapse: collapse;width:501pt"><tbody><tr height="26" style="height:19.5pt"> <td height="26" class="xl65" width="668" style="height:19.5pt;width:501pt">Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query.</td></tr></tbody></table> | 4 | 3 | 30 | 4 | 23 | 77 | 67 | [{"op":"R","uid":"30","un":"thembekilem","dt":"2020-12-22T05:38:05.423Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-29T08:48:06.802Z"}] | 9 | 123 | 14 | 2/24/2022 11:19:26 AM | 30 | 14 | |||||||||||||||||||||||
| 949 | 12/20/2020 11:39:33 AM | 2/24/2022 11:21:35 AM | LOG QUERY | <table border="0" cellpadding="0" cellspacing="0" width="668" style="border-collapse: collapse;width:501pt"><tbody><tr height="26" style="height:19.5pt"> <td height="26" class="xl65" width="668" style="height:19.5pt;width:501pt">Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query.</td></tr></tbody></table> | 4 | 3 | 9 | 4 | 23 | 1 | 67 | 94 | [{"op":"R","uid":"9","un":"masibuleley","dt":"2020-12-20T11:40:07.774Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-29T08:47:06.132Z"}] | 9 | 123 | 14 | 2/24/2022 11:21:35 AM | 9 | 14 | ||||||||||||||||||||||
| 948 | 12/20/2020 11:38:51 AM | 12/20/2020 11:38:54 AM | 2 | [{"op":"R","uid":"9","un":"masibuleley","dt":"2020-12-20T11:39:26.665Z"}] | 9 | ||||||||||||||||||||||||||||||||||||
| 946 | 12/20/2020 9:17:22 AM | 2/24/2022 11:21:35 AM | LOG QUERY | <table border="0" cellpadding="0" cellspacing="0" width="668" style="border-collapse: collapse;width:501pt"><tbody><tr height="26" style="height:19.5pt"> <td height="26" class="xl65" width="668" style="height:19.5pt;width:501pt">Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query.</td></tr></tbody></table> | 4 | 3 | 9 | 4 | 23 | 1 | 95 | [{"op":"R","uid":"9","un":"masibuleley","dt":"2020-12-20T09:17:57.601Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-29T08:45:13.391Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-29T08:46:01.746Z"}] | 9 | 123 | 14 | 2/24/2022 11:21:35 AM | 9 | 14 | |||||||||||||||||||||||
| 945 | 12/19/2020 1:49:50 PM | 12/19/2020 1:49:53 PM | 1 | [{"op":"R","uid":"25","un":"ernelizef","dt":"2020-12-19T13:50:31.876Z"}] | 25 | ||||||||||||||||||||||||||||||||||||
| 944 | 12/17/2020 12:58:25 PM | 12/17/2020 12:58:27 PM | 1 | 1104 | [{"op":"R","uid":"41","un":"andilek","dt":"2020-12-17T12:59:09.574Z"}] | 41 | |||||||||||||||||||||||||||||||||||
| 944 | 12/17/2020 12:55:10 PM | 2/25/2022 9:22:48 AM | High water consumption | Consumer querying high water consumption | 27 | 3 | 1104 | 41 | 2 | 23 | 77 | 67 | [{"op":"R","uid":"41","un":"andilek","dt":"2020-12-17T12:55:55.645Z"},{"op":"R","uid":"41","un":"andilek","dt":"2020-12-17T12:58:45.193Z"},{"op":"R","uid":"41","un":"andilek","dt":"2020-12-17T12:58:58.618Z"},{"op":"R","uid":"41","un":"andilek","dt":"2020-12-17T13:00:53.821Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-13T10:56:26.517Z"}] | 1 | 101 | 17 | 2/25/2022 9:22:48 AM | 41 | 17 | ||||||||||||||||||||||
| 943 | 12/15/2020 3:57:18 PM | 2/24/2022 11:21:35 AM | LOG QUERY | <table border="0" cellpadding="0" cellspacing="0" width="668" style="border-collapse: collapse;width:501pt"><tbody><tr height="26" style="height:19.5pt"> <td height="26" class="xl65" width="668" style="height:19.5pt;width:501pt">Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query.</td></tr></tbody></table> | 4 | 3 | 9 | 4 | 23 | 1 | 100 | [{"op":"R","uid":"9","un":"masibuleley","dt":"2020-12-15T15:57:48.401Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-29T08:43:53.057Z"}] | 9 | 123 | 14 | 2/24/2022 11:21:35 AM | 9 | 14 | |||||||||||||||||||||||
| 942 | 12/15/2020 3:16:51 PM | 2/24/2022 11:19:26 AM | LOG QUERY | <table border="0" cellpadding="0" cellspacing="0" width="668" style="border-collapse: collapse;width:501pt"><tbody><tr height="26" style="height:19.5pt"> <td height="26" class="xl65" width="668" style="height:19.5pt;width:501pt">Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query.</td></tr></tbody></table> | 4 | 3 | 30 | 2 | 23 | 1 | 67 | 92 | [{"op":"R","uid":"30","un":"thembekilem","dt":"2020-12-15T15:17:50.572Z"},{"op":"R","uid":"30","un":"thembekilem","dt":"2020-12-15T15:18:09.064Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-26T06:35:41.143Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-29T08:42:38.847Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-29T08:43:22.865Z"}] | 9 | 123 | 14 | 2/24/2022 11:19:26 AM | 30 | 14 | ||||||||||||||||||||||
| 942 | 12/15/2020 3:12:24 PM | 12/15/2020 3:12:27 PM | 2 | [{"op":"R","uid":"30","un":"thembekilem","dt":"2020-12-15T15:13:23.820Z"}] | 30 | ||||||||||||||||||||||||||||||||||||
| 941 | 12/15/2020 3:08:49 PM | 3/28/2022 6:35:04 AM | High consuption | <table border="0" cellpadding="0" cellspacing="0" width="792" style="border-collapse: collapse;width:594pt"><tbody><tr height="26" style="height:19.5pt"> <td height="26" class="xl65" width="792" style="height:19.5pt;width:594pt">Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query.</td></tr></tbody></table> | 4 | 3 | 1103 | 5 | 2 | 23 | 1 | 67 | 91 | [{"op":"R","uid":"30","un":"thembekilem","dt":"2020-12-15T15:09:49.904Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-06-13T11:00:43.512Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-09-01T08:35:55.915Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-25T13:09:34.210Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-25T13:10:26.388Z"},{"op":"R","uid":"13","un":"unathig","dt":"2021-11-13T11:51:05.857Z"}] | 9 | 123 | 18 | 3/28/2022 6:35:04 AM | 5 | 18 | |||||||||||||||||||||
| 940 | 12/15/2020 1:35:10 PM | 12/15/2020 1:35:13 PM | 2 | 1102 | [{"op":"R","uid":"21","un":"heinrichs","dt":"2020-12-15T13:33:39.500Z"}] | 21 | |||||||||||||||||||||||||||||||||||
| 938 | 12/15/2020 8:42:16 AM | 3/28/2022 6:35:04 AM | HC | <p class="MsoNormal">Good Day, <o:p></o:p></p><p class="MsoNormal">Journal Done</p> <p class="MsoNormal"><o:p> </o:p></p> <p class="MsoNormal">May I kindly request your support to resolve my account query. <o:p></o:p></p> <p class="MsoNormal"><o:p> </o:p></p> <p class="MsoNormal">In February 2020, there is a very high water charge to our account. <o:p></o:p></p> <p class="MsoNormal"><o:p> </o:p></p> <p class="MsoNormal">This is incorrect. <o:p></o:p></p> <p class="MsoNormal"><o:p> </o:p></p> <p class="MsoNormal">Please see statements and pictures attached.<o:p></o:p></p> <p class="MsoNormal"><o:p> </o:p></p> <p class="MsoNormal">Your feedback and support will be greatly appreciated.<o:p></o:p></p> <p class="MsoNormal"><o:p> </o:p></p> <p class="MsoNormal">Regards,<o:p></o:p></p> <p class="MsoNormal">Janis<o:p></o:p></p> <p class="MsoNormal">(cell - 0722791000)<o:p></o:p></p> | 27 | 3 | 1101 | 5 | 2 | 23 | 1 | 67 | 90 | [{"op":"R","uid":"5","un":"ivanh","dt":"2020-12-15T08:40:45.734Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-14T09:59:46.647Z"}] | 1 | 101 | 17 | 3/28/2022 6:35:04 AM | 5 | 17 | |||||||||||||||||||||
| 907 | 12/14/2020 12:54:57 PM | 3/28/2022 7:08:29 AM | HC | <p class="MsoNormal">Good morning,<o:p></o:p></p><p class="MsoNormal"><o:p> </o:p></p><p class="MsoNormal">Please investigate water charges raised on this account.Consumption seems too high.<o:p></o:p></p><p class="MsoNormal"><o:p> </o:p></p><p class="MsoNormal">Regards,<o:p></o:p></p><p class="MsoNormal"><br></p><p class="MsoNormal">leak credit journal done </p><br/><b>Journal Number</b>: [970640]<br/><b>Journal Amount</b>: [225928.10] | 27 | 3 | 1100 | 6 | 2 | 23 | 1 | 67 | 88 | [{"op":"R","uid":"5","un":"ivanh","dt":"2020-12-14T12:55:45.618Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-09-21T08:03:25.952Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-25T13:07:06.565Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-25T13:09:07.441Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-12-13T11:10:08.384Z"}] | 1 | 111 | 2 | 3/28/2022 7:08:29 AM | 6 | 2 | |||||||||||||||||||||
| 906 | 12/14/2020 12:52:50 PM | 2/24/2022 11:16:33 AM | WATER QUERY | <table border="0" cellpadding="0" cellspacing="0" width="668" style="border-collapse: collapse;width:501pt"><tbody><tr height="26" style="height:19.5pt"> <td height="26" class="xl65" width="668" style="height:19.5pt;width:501pt">Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query.</td></tr></tbody></table> | 4 | 3 | 23 | 2 | 23 | 77 | 67 | [{"op":"R","uid":"23","un":"bevins","dt":"2020-12-14T12:53:38.658Z"},{"op":"R","uid":"23","un":"bevins","dt":"2020-12-14T12:56:25.191Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-25T13:06:26.571Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-29T08:40:57.248Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-29T08:41:45.060Z"}] | 9 | 123 | 14 | 2/24/2022 11:16:33 AM | 23 | 14 | |||||||||||||||||||||||
| 905 | 12/14/2020 12:48:52 PM | 12/14/2020 12:48:55 PM | 2 | [{"op":"R","uid":"23","un":"bevins","dt":"2020-12-14T12:49:41.061Z"}] | 23 | ||||||||||||||||||||||||||||||||||||
| 903 | 12/14/2020 12:17:39 PM | 12/14/2020 12:53:18 PM | 2 | 1099 | [{"op":"R","uid":"21","un":"heinrichs","dt":"2020-12-14T12:16:10.127Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2020-12-14T12:54:04.278Z"}] | 5 | |||||||||||||||||||||||||||||||||||
| 901 | 12/13/2020 12:51:14 PM | 12/13/2020 1:09:42 PM | 2 | [{"op":"R","uid":"25","un":"ernelizef","dt":"2020-12-13T12:51:33.816Z"},{"op":"R","uid":"25","un":"ernelizef","dt":"2020-12-13T13:09:37.475Z"},{"op":"R","uid":"25","un":"ernelizef","dt":"2020-12-13T13:09:49.330Z"},{"op":"R","uid":"25","un":"ernelizef","dt":"2020-12-13T13:09:58.304Z"}] | 25 | ||||||||||||||||||||||||||||||||||||
| 900 | 12/13/2020 12:45:49 PM | 12/13/2020 12:45:53 PM | 1 | [{"op":"R","uid":"25","un":"ernelizef","dt":"2020-12-13T12:46:09.158Z"}] | 25 | ||||||||||||||||||||||||||||||||||||
| 899 | 12/11/2020 1:08:31 PM | 3/28/2022 6:35:04 AM | LEAK CREDIT | PLUMBERS LETTER SUBMITTED | 30 | 3 | 1098 | 2 | 23 | 1 | 96 | [{"op":"R","uid":"5","un":"ivanh","dt":"2020-12-11T13:07:03.305Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-25T13:03:24.362Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-25T13:05:28.318Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-25T13:05:54.884Z"}] | 1 | 96 | 18 | 18 |