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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
944
LatestTicket
CreatedAt
12/17/2020 12:58:25 PM
UpdatedAt
12/17/2020 12:58:27 PM
Subject
Description
Priority
Disposition
ConversationType
1
Parent
Account
1104
OpenedBy
AssignedTo
Region
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
[{"op":"R","uid":"41","un":"andilek","dt":"2020-12-17T12:59:09.574Z"}]
CreatedBy
UpdatedBy
Category
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
41
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