Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 899
LatestTicket
CreatedAt: 12/11/2020 1:08:31 PM
UpdatedAt: 3/28/2022 6:35:04 AM
Subject: LEAK CREDIT
Description: PLUMBERS LETTER SUBMITTED
Priority
Disposition: 30
ConversationType: 3
Parent
Account: 1098
OpenedBy
AssignedTo
Region: 2
Department: 23
QueryType: 1
SubQueryType: 96
Escalation
EscalationCron
History: [{"op":"R","uid":"5","un":"ivanh","dt":"2020-12-11T13:07:03.305Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-25T13:03:24.362Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-25T13:05:28.318Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-25T13:05:54.884Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 96
CreatedBy1
UpdatedBy1: 18
ResolvedAt
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ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 18