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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
901
LatestTicket
CreatedAt
12/13/2020 12:51:14 PM
UpdatedAt
12/13/2020 1:09:42 PM
Subject
Description
Priority
Disposition
ConversationType
2
Parent
Account
OpenedBy
AssignedTo
Region
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
[{"op":"R","uid":"25","un":"ernelizef","dt":"2020-12-13T12:51:33.816Z"},{"op":"R","uid":"25","un":"ernelizef","dt":"2020-12-13T13:09:37.475Z"},{"op":"R","uid":"25","un":"ernelizef","dt":"2020-12-13T13:09:49.330Z"},{"op":"R","uid":"25","un":"ernelizef","dt":"2020-12-13T13:09:58.304Z"}]
CreatedBy
UpdatedBy
Category
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
25
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