Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 3193 | 4/12/2021 8:49:36 AM | 3/28/2022 7:10:22 AM | Leak letter | <p class="MsoNormal"><b><u><span lang="EN-ZA">RECOMMENDED: Customer is advised to</span></u></b><span lang="EN-ZA">:<o:p></o:p></span></p> <p class="MsoNormal"><span lang="EN-ZA">1. Have the premises assessed for any undetected leaks (if leaks are repaired, to log a new query with a signed copy of the plumbers letter stating what was repaired, date of repairs and account information; or<o:p></o:p></span></p> <p class="MsoNormal"><span lang="EN-ZA">2. If no leaks found, try and reduce the monthly usage to 20kl or less to avoid penalty charges; or<o:p></o:p></span></p> <p class="MsoNormal"><span lang="EN-ZA">3. (if possible) take a picture of the meter with reading, compare with current statement and forward it to <a href="mailto:meterreading@buffalocity.gov.za">meterreading@buffalocity.gov.za</a> <o:p></o:p></span></p><p class="MsoNormal"><br></p><p class="MsoNormal">LEAK CREDIT PASSED FOR PERIOD 2019/12-2020/08</p><br/><b>Journal Number</b>: [851312]<br/><b>Journal Amount</b>: [6879.78] | 25 | 3 | 2751 | 11 | 2 | 23 | 1 | 96 | [{"op":"R","uid":"173","un":"olgad","dt":"2021-04-12T08:45:36.689Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-31T07:01:47.988Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-02T08:23:58.926Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-11-10T10:40:26.790Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-11-20T09:11:08.695Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2022-01-06T07:53:42.989Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2022-01-11T08:17:56.909Z"}] | 1 | 96 | 4 | 3/28/2022 7:10:22 AM | 11 | 4 | ||||||||||||||||||||||
| 3192 | 4/12/2021 8:49:27 AM | 4/12/2021 8:49:29 AM | 1 | [{"op":"R","uid":"21","un":"heinrichs","dt":"2021-04-12T08:49:28.471Z"}] | 21 | ||||||||||||||||||||||||||||||||||||
| 3189 | 4/12/2021 8:25:12 AM | 4/12/2022 9:47:18 AM | incorrect reading | Please assess account for six months policy for period 2016/05-2017/04. The consumer says the property has been vacant since 2016 and that the high consumption for other periods is due to the vandalism. Images have been submitted as evidence.<div>The consumer was called on 14/05/2021 to be given an update.</div><div>An e-mail was sent to meter readings dept. and the meter was changed. An e-mail was sent to billing to rectify the meter and readings on the consumer's account </div><div>The consumer was called again on 28/05/2021 to be updated.</div><div>Sent for check reading as the meter was incorrectly read.</div> | 27 | 3 | 2749 | 10 | 2 | 23 | 1 | 95 | [{"op":"R","uid":"173","un":"olgad","dt":"2021-04-12T08:21:13.388Z"},{"op":"R","uid":"173","un":"olgad","dt":"2021-04-12T08:28:15.234Z"},{"op":"R","uid":"173","un":"olgad","dt":"2021-05-28T08:36:46.434Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-30T11:47:58.297Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-31T06:46:06.031Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-31T06:53:10.238Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-02T08:23:26.194Z"}] | 1 | 111 | 17 | 4/12/2022 9:47:18 AM | 10 | 17 | ||||||||||||||||||||||
| 3190 | 4/12/2021 8:08:30 AM | 4/12/2021 8:09:57 AM | 2 | 2748 | [{"op":"R","uid":"28","un":"samanthaj","dt":"2021-04-12T08:08:32.814Z"},{"op":"R","uid":"28","un":"samanthaj","dt":"2021-04-12T08:09:38.844Z"}] | 28 | |||||||||||||||||||||||||||||||||||
| 3188 | 4/12/2021 8:01:31 AM | 11/2/2021 8:22:41 AM | water query | w/off done | 27 | 3 | 2747 | 14 | 4 | 23 | 77 | 67 | [{"op":"R","uid":"14","un":"asandag","dt":"2021-04-12T07:57:35.910Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-31T10:17:00.613Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-02T08:22:41.575Z"}] | 1 | 50 | 17 | 11/2/2021 8:22:41 AM | 14 | 17 | ||||||||||||||||||||||
| 3187 | 4/12/2021 7:56:56 AM | 11/17/2021 6:11:16 AM | leak credit | Kindly assess a leak on this account.<div>journal no 880216 approved</div> | 27 | 3 | 2746 | 74 | 2 | 23 | 1 | 96 | [{"op":"R","uid":"172","un":"sesonad","dt":"2021-04-12T07:57:01.558Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-02T08:21:59.970Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-11-17T06:10:44.287Z"}] | 1 | 96 | 2 | 11/17/2021 6:11:16 AM | 172 | 2 | ||||||||||||||||||||||
| 3184 | 4/12/2021 7:46:35 AM | 4/22/2022 12:05:03 PM | High water consumption | High water consumption<div>consumption has dropped</div><div>leak credit journal adjustment done for 201901-202001, AV 3kl</div><br/><b>Journal Number</b>: [998317]<br/><b>Journal Amount</b>: [254189.93] | 27 | 3 | 2745 | 12 | 2 | 23 | 1 | 67 | 1417 | [{"op":"R","uid":"20","un":"nzwanam","dt":"2021-04-12T07:46:37.230Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-02T08:21:22.155Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-11-10T09:06:24.664Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2022-02-23T12:28:53.291Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2022-04-22T12:04:45.016Z"}] | 1 | 101 | 2 | 4/22/2022 12:05:03 PM | 12 | 2 | |||||||||||||||||||||
| 3186 | 4/12/2021 7:45:07 AM | 11/2/2021 8:20:48 AM | LOG QUERY | <table border="0" cellpadding="0" cellspacing="0" width="864" style="border-collapse: collapse;width:648pt"><tbody><tr height="20" style="height:15.0pt"> <td height="20" class="xl65" width="864" style="height:15.0pt;width:648pt">Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query.</td></tr></tbody></table> | 4 | 3 | 2744 | 14 | 4 | 23 | 1 | 67 | 1415 | [{"op":"R","uid":"14","un":"asandag","dt":"2021-04-12T07:41:11.187Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-02T08:20:19.464Z"}] | 9 | 123 | 14 | 11/2/2021 8:20:48 AM | 14 | 14 | |||||||||||||||||||||
| 3185 | 4/12/2021 7:43:01 AM | 11/12/2021 9:22:54 AM | Leak | <p class="MsoNormal"><b><u><span lang="EN-ZA">RECOMMENDED: Customer is advised to</span></u></b><span lang="EN-ZA">:<o:p></o:p></span></p> <p class="MsoNormal"><span lang="EN-ZA">1. Have the premises assessed for any undetected leaks (if leaks are repaired, to log a new query with a signed copy of the plumbers letter stating what was repaired, date of repairs and account information; or<o:p></o:p></span></p> <p class="MsoNormal"><span lang="EN-ZA">2. If no leaks found, try and reduce the monthly usage to 20kl or less to avoid penalty charges; or<o:p></o:p></span></p> <p class="MsoNormal"><span lang="EN-ZA">3. (if possible) take a picture of the meter with reading, compare with current statement and forward it to <a href="mailto:meterreading@buffalocity.gov.za">meterreading@buffalocity.gov.za</a> <o:p></o:p></span></p> | 27 | 3 | 2743 | 74 | 2 | 23 | 1 | 95 | [{"op":"R","uid":"172","un":"sesonad","dt":"2021-04-12T07:43:04.062Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-30T11:28:26.448Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-02T08:19:37.915Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-11-10T10:30:21.956Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2021-11-12T09:22:54.513Z"}] | 1 | 96 | 17 | 11/12/2021 9:22:54 AM | 119678 | 172 | 17 | |||||||||||||||||||||
| 3183 | 4/12/2021 7:34:15 AM | 5/18/2022 8:45:55 AM | Plumbers letter | <p class="MsoNormal"><b><u><span lang="EN-ZA">RESPONSE:<o:p></o:p></span></u></b></p> <p class="MsoNormal"><span lang="EN-ZA">• Query Closed as there is no identifiable query or information provided to assess further.<o:p></o:p></span></p> <p class="MsoNormal"><span lang="EN-ZA">• The account is affected with stage 3 water restriction tariffs as the current consumption exceeds 21+kl<o:p></o:p></span></p> <p class="MsoNormal"><span lang="EN-ZA"> </span></p> | 27 | 3 | 2742 | 74 | 2 | 23 | 1 | 96 | [{"op":"R","uid":"172","un":"sesonad","dt":"2021-04-12T07:34:17.833Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-31T09:31:05.898Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-02T08:18:37.544Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2022-02-18T11:38:51.816Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2022-05-18T08:45:55.597Z"}] | 1 | 50 | 17 | 5/18/2022 8:45:55 AM | 172 | 17 | ||||||||||||||||||||||
| 3182 | 4/12/2021 7:33:51 AM | 5/19/2022 7:53:10 AM | LOG QUERY | <table border="0" cellpadding="0" cellspacing="0" width="864" style="border-collapse: collapse;width:648pt"><tbody><tr height="20" style="height:15.0pt"> <td height="20" class="xl65" width="864" style="height:15.0pt;width:648pt">Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query.<br><p class="MsoNormal"><b><u><span lang="EN-ZA">RESPONSE:<o:p></o:p></span></u></b></p> <p class="MsoNormal"><span lang="EN-ZA">• Query Closed as there is no identifiable query or information provided to assess further.<o:p></o:p></span></p> <p class="MsoNormal"><span lang="EN-ZA">• The account is affected with stage 3 water restriction tariffs as the current consumption exceeds 21+kl<o:p></o:p></span></p> <p class="MsoNormal"><span lang="EN-ZA"> </span></p></td></tr></tbody></table> | 27 | 3 | 2741 | 18 | 2 | 23 | 77 | 67 | [{"op":"R","uid":"18","un":"lindan","dt":"2021-04-12T07:33:53.456Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-31T06:55:43.923Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-02T08:17:16.666Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-11-10T10:39:01.413Z"},{"op":"R","uid":"203","un":"babalwas","dt":"2022-02-24T11:54:24.139Z"},{"op":"R","uid":"203","un":"babalwas","dt":"2022-02-24T11:54:29.394Z"},{"op":"R","uid":"203","un":"babalwas","dt":"2022-02-24T11:54:35.319Z"},{"op":"R","uid":"203","un":"babalwas","dt":"2022-02-24T11:54:38.789Z"},{"op":"R","uid":"203","un":"babalwas","dt":"2022-02-24T11:54:41.572Z"},{"op":"R","uid":"203","un":"babalwas","dt":"2022-02-24T11:54:43.494Z"},{"op":"R","uid":"203","un":"babalwas","dt":"2022-02-24T11:54:45.335Z"},{"op":"R","uid":"203","un":"babalwas","dt":"2022-02-24T11:54:48.002Z"},{"op":"R","uid":"203","un":"babalwas","dt":"2022-02-24T11:54:49.837Z"},{"op":"R","uid":"203","un":"babalwas","dt":"2022-02-24T11:54:53.105Z"},{"op":"R","uid":"203","un":"babalwas","dt":"2022-02-24T11:54:56.933Z"},{"op":"R","uid":"203","un":"babalwas","dt":"2022-02-24T11:54:59.399Z"},{"op":"R","uid":"203","un":"babalwas","dt":"2022-02-24T11:56:21.364Z"},{"op":"R","uid":"203","un":"babalwas","dt":"2022-02-24T11:56:26.777Z"},{"op":"R","uid":"203","un":"babalwas","dt":"2022-02-24T11:56:29.582Z"},{"op":"R","uid":"203","un":"babalwas","dt":"2022-02-24T11:57:28.370Z"},{"op":"R","uid":"205","un":"zovuyod","dt":"2022-02-24T11:59:00.184Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2022-02-25T10:42:44.901Z"}] | 9 | 123 | 17 | 5/19/2022 7:53:10 AM | 18 | 17 | ||||||||||||||||||||||
| 3181 | 4/12/2021 7:26:52 AM | 4/12/2022 9:47:18 AM | water | leak credit applied<div><br></div><br/><b>Journal Number</b>: [994360] | 24 | 3 | 2740 | 2 | 23 | 77 | 67 | [{"op":"R","uid":"14","un":"asandag","dt":"2021-04-12T07:22:56.561Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-02T08:15:07.093Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-12-08T12:13:19.567Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2022-01-27T09:26:39.223Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2022-02-21T08:06:50.375Z"}] | 1 | 111 | 12 | 12 | |||||||||||||||||||||||||
| 3177 | 4/12/2021 7:16:36 AM | 11/3/2021 7:42:01 AM | LOG QUERY | <table border="0" cellpadding="0" cellspacing="0" width="864" style="border-collapse: collapse;width:648pt"><tbody><tr height="20" style="height:15.0pt"> <td height="20" class="xl65" width="864" style="height:15.0pt;width:648pt">Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query.</td></tr></tbody></table> | 4 | 3 | 2739 | 14 | 2 | 23 | 77 | 67 | [{"op":"R","uid":"14","un":"asandag","dt":"2021-04-12T07:12:40.933Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-02T08:14:15.079Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-11-03T07:42:01.372Z"}] | 9 | 123 | 14 | 11/3/2021 7:42:01 AM | 14 | 14 | ||||||||||||||||||||||
| 3176 | 4/9/2021 11:57:25 AM | 11/2/2021 8:13:20 AM | water query | <div><p class="MsoNormal"><b><u><span lang="EN-ZA">RECOMMENDED: Customer is advised to</span></u></b><span lang="EN-ZA">:<o:p></o:p></span></p> <p class="MsoNormal"><span lang="EN-ZA">1. Have the premises assessed for any undetected leaks (if leaks are repaired, to log a new query with a signed copy of the plumbers letter stating what was repaired, date of repairs and account information; or<o:p></o:p></span></p> <p class="MsoNormal"><span lang="EN-ZA">2. If no leaks found, try and reduce the monthly usage to 20kl or less to avoid penalty charges; or<o:p></o:p></span></p> <p class="MsoNormal"><span lang="EN-ZA">3. (if possible) take a picture of the meter with reading, compare with current statement and forward it to <a href="mailto:meterreading@buffalocity.gov.za">meterreading@buffalocity.gov.za</a> <o:p></o:p></span></p></div> | 27 | 3 | 2738 | 14 | 2 | 23 | 77 | 67 | [{"op":"R","uid":"14","un":"asandag","dt":"2021-04-09T11:53:31.108Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-30T06:57:41.405Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-30T06:59:18.881Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-10-30T07:50:42.686Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-30T07:54:58.690Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-02T08:13:20.102Z"}] | 1 | 50 | 17 | 11/2/2021 8:13:20 AM | 14 | 17 | ||||||||||||||||||||||
| 3175 | 4/9/2021 11:47:41 AM | 2/5/2022 7:10:59 AM | Leak credit | Leak letter submitted by consumer <div><b>Response QRC</b>: Plumbers Letter received.</div><div>Consumption still high after date of repairs, consumer to look for other leaks and fix before any adjustment can be done.</div> | 27 | 3 | 2737 | 75 | 2 | 23 | 1 | 96 | [{"op":"R","uid":"173","un":"olgad","dt":"2021-04-09T11:43:47.403Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-10-01T07:53:21.784Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-10-23T11:08:52.613Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-10-24T06:27:35.472Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2022-02-05T07:09:51.282Z"}] | 1 | 96 | 17 | 2/5/2022 7:10:59 AM | 173 | 17 | ||||||||||||||||||||||
| 3174 | 4/9/2021 11:43:38 AM | 2/23/2022 9:19:23 AM | Leak credit | <div><p class="MsoNormal"><b><u><span lang="EN-ZA">RECOMMENDED: Customer is advised to</span></u></b><span lang="EN-ZA">:<o:p></o:p></span></p> <p class="MsoNormal"><span lang="EN-ZA">1. Have the premises assessed for any undetected leaks (if leaks are repaired, to log a new query with a signed copy of the plumbers letter stating what was repaired, date of repairs and account information; or<o:p></o:p></span></p> <p class="MsoNormal"><span lang="EN-ZA">2. If no leaks found, try and reduce the monthly usage to 20kl or less to avoid penalty charges; or<o:p></o:p></span></p> <p class="MsoNormal"><span lang="EN-ZA">3. (if possible) take a picture of the meter with reading, compare with current statement and forward it to <a href="mailto:meterreading@buffalocity.gov.za">meterreading@buffalocity.gov.za</a> <o:p></o:p></span></p></div> | 27 | 3 | 2736 | 75 | 2 | 23 | 1 | 96 | [{"op":"R","uid":"173","un":"olgad","dt":"2021-04-09T11:39:44.356Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-30T06:43:45.823Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-30T06:46:53.975Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-02T08:07:54.021Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2021-12-23T10:51:45.578Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2021-12-23T11:22:14.602Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2021-12-23T11:25:21.592Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2021-12-23T12:43:27.974Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2022-02-23T06:12:01.847Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2022-02-23T09:17:06.432Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2022-02-23T09:19:23.877Z"}] | 1 | 96 | 17 | 2/23/2022 9:19:23 AM | 120699 | 173 | 17 | |||||||||||||||||||||
| 3173 | 4/9/2021 11:38:35 AM | 11/2/2021 8:07:21 AM | Leak credit | Affidavit submitted by consumer and filed.<div>Journal done</div> | 27 | 3 | 2735 | 75 | 2 | 23 | 1 | 96 | [{"op":"R","uid":"173","un":"olgad","dt":"2021-04-09T11:34:41.887Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-10-29T09:31:17.455Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-29T11:44:49.679Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-30T11:17:59.892Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-02T08:07:21.922Z"}] | 1 | 96 | 17 | 11/2/2021 8:07:21 AM | 173 | 17 | ||||||||||||||||||||||
| 3172 | 4/9/2021 11:24:11 AM | 1/12/2023 12:07:28 PM | Leak letter | Affidavit submitted by consumer and filed.<div><b><u><br></u></b></div><div><b><u>QRC RESPONSE: </u></b>Account query being assessed, once query has been concluded the customer will be contacted.</div><div>Allocated for 6 months policy for 202201 billing.</div><div><b><u><i>QRC-Response 2023/01/12,</i></u></b>consumer contacted to request copy of plumber's letter ,but no response.</div> | 30 | 3 | 2734 | 15 | 2 | 23 | 1 | 96 | [{"op":"R","uid":"173","un":"olgad","dt":"2021-04-09T11:20:16.916Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-05-06T12:39:12.220Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-10-31T10:29:11.767Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-02T08:06:48.889Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2022-02-17T06:36:17.461Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2022-02-17T06:45:10.260Z"}] | 1 | 96 | 14 | 230 | ||||||||||||||||||||||||
| 3171 | 4/9/2021 11:15:41 AM | 6/30/2022 12:00:59 PM | Leak credit | Plumber's report submitted by consumer and filed.<br/><b>Journal Number</b>: [741948] | 27 | 3 | 2733 | 11 | 2 | 23 | 1 | 96 | [{"op":"R","uid":"173","un":"olgad","dt":"2021-04-09T11:11:47.610Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-30T06:42:38.043Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-02T08:06:04.943Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2022-02-05T10:23:24.103Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2022-02-25T12:45:44.429Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2022-04-06T08:08:23.460Z"}] | 1 | 96 | 230 | 6/30/2022 12:00:59 PM | 134110 | 7 | 7 | |||||||||||||||||||||
| 3170 | 4/9/2021 11:10:44 AM | 10/10/2022 6:41:52 AM | Leak credit | Plumber's report provided by consumer and filed.<div><b><u>QRC RESPONSE:</u></b> </div><div>Water Works repair report provided does not recommend a leak credit for the repair of stopcock gland. Consumption average is between 25-30 kl, customer needs check for internal leaks.</div><div>10:02</div> | 30 | 3 | 2732 | 17 | 2 | 23 | 1 | 96 | [{"op":"R","uid":"173","un":"olgad","dt":"2021-04-09T11:06:49.918Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-10-31T10:21:25.348Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-02T08:05:29.579Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2022-02-17T06:44:23.731Z"}] | 1 | 96 | 14 | 137633 | 17 |