Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 4494 | 5/26/2021 1:11:59 PM | 4/12/2022 9:47:18 AM | 6 months policy | journal processed on 10/05/2021<br/><b>Journal Number</b>: [545878]<br/><b>Journal Amount</b>: [3589.48] | 25 | 3 | 3827 | 10 | 2 | 23 | 1 | 67 | [{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-05-26T13:11:27.975Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-06-13T10:57:53.061Z"}] | 1 | 67 | 4/12/2022 9:47:18 AM | 10 | 12 | |||||||||||||||||||||||
| 1880 | 5/26/2021 1:11:28 PM | 11/27/2021 9:42:13 AM | DOG TAX | REMOVE DOG TAX - NO DOG<br/><b>Journal Number</b>: [424948] | 27 | 3 | 1766 | 8 | 2 | 23 | 12 | 75 | [{"op":"R","uid":"5","un":"ivanh","dt":"2021-05-26T13:10:57.122Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-11-09T13:33:22.077Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-11-27T09:39:58.304Z"}] | 9 | 123 | 12 | 11/27/2021 9:42:13 AM | 8 | 12 | ||||||||||||||||||||||
| 4492 | 5/26/2021 1:09:46 PM | 7/20/2021 6:20:10 AM | 6 months policy | journal processed on 10/05/2021<br/><b>Journal Number</b>: [546051]<br/><b>Journal Amount</b>: [67505.07] | 27 | 3 | 3824 | 75 | 2 | 23 | 1 | 67 | [{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-05-26T13:09:15.026Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-06-13T10:59:40.682Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-07-20T06:19:50.489Z"}] | 1 | 67 | 7/20/2021 6:20:10 AM | 173 | 2 | |||||||||||||||||||||||
| 4493 | 5/26/2021 1:07:21 PM | 7/2/2022 9:26:17 AM | HIGH WATER CONSUMPTION | HIGH WATER CONSUMPTION.<div>Account terminated.</div> | 27 | 3 | 3825 | 13 | 2 | 23 | 1 | 67 | [{"op":"R","uid":"14","un":"asandag","dt":"2021-05-26T13:10:51.057Z"}] | 1 | 67 | 7/2/2022 9:25:58 AM | 12 | 12 | |||||||||||||||||||||||
| 4485 | 5/26/2021 1:01:22 PM | 5/27/2021 4:26:29 AM | LATE TERMINATION | LATE TERMINATION | 3 | 3822 | 2 | 23 | 6 | 107 | [{"op":"R","uid":"14","un":"asandag","dt":"2021-05-26T13:05:00.032Z"}] | 6 | 107 | 14 | |||||||||||||||||||||||||||
| 4491 | 5/26/2021 12:59:47 PM | 5/27/2021 4:22:28 AM | 6 months policy | journal processed on 11/05/2021<br/><b>Journal Number</b>: [547190] | 24 | 3 | 3821 | 2 | 23 | 1 | 67 | [{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-05-26T12:59:16.535Z"}] | 1 | 67 | 11 | ||||||||||||||||||||||||||
| 4490 | 5/26/2021 12:57:48 PM | 3/28/2022 7:25:06 AM | 6 months policy | journal processed on 11/05/2021<br/><b>Journal Number</b>: [547627] | 27 | 3 | 3820 | 17 | 2 | 23 | 1 | 67 | [{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-05-26T12:57:17.177Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-07-14T10:24:01.897Z"}] | 1 | 67 | 3/28/2022 7:25:06 AM | 17 | 12 | |||||||||||||||||||||||
| 4489 | 5/26/2021 12:53:35 PM | 6/30/2022 12:27:56 PM | 6 months policy | journal processed on 11/05/2021<br/><b>Journal Number</b>: [547732] | 27 | 3 | 3818 | 75 | 2 | 23 | 1 | 67 | [{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-05-26T12:53:08.019Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-07-19T09:57:15.693Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-07-19T09:57:25.206Z"}] | 1 | 67 | 6/30/2022 12:27:56 PM | 134123 | 7 | 7 | ||||||||||||||||||||||
| 4488 | 5/26/2021 12:48:03 PM | 5/27/2021 4:24:21 AM | High water consumption | <table border="0" cellpadding="0" cellspacing="0" width="64" style="border-collapse: collapse;width:48pt"><tbody><tr height="20" style="height:15.0pt"> <td height="20" width="64" style="height:15.0pt;width:48pt">Kindly investigate high water charges raised on this account. </td></tr></tbody></table> | 3 | 3816 | 2 | 23 | 1 | 67 | [{"op":"R","uid":"73","un":"nombongof","dt":"2021-05-26T12:47:31.958Z"}] | 1 | 67 | 73 | |||||||||||||||||||||||||||
| 4487 | 5/26/2021 12:46:58 PM | 11/12/2021 9:46:27 AM | Late termination | Journal and correction completed and pending approval.<br><b>Journal Number</b>: [BJ71660969]<div><br></div><div><b>RESPONSE QRC</b>: Late termination ,Journal {660969}Authorized</div> | 27 | 3 | 3815 | 8 | 2 | 23 | 6 | 107 | [{"op":"R","uid":"173","un":"olgad","dt":"2021-05-26T12:46:27.991Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-05-27T13:18:32.549Z"},{"op":"R","uid":"173","un":"olgad","dt":"2021-06-22T09:23:08.050Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-11-12T09:42:46.053Z"}] | 6 | 122 | 230 | 11/12/2021 9:46:27 AM | 8 | 230 | ||||||||||||||||||||||
| 4486 | 5/26/2021 12:41:39 PM | 6/30/2022 1:21:55 PM | 6 months policy | journal processed on 12/05/2021<br/><b>Journal Number</b>: [548958] | 27 | 3 | 3814 | 13 | 2 | 23 | 1 | 67 | [{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-05-26T12:41:08.158Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-07-19T09:58:48.929Z"}] | 1 | 67 | 6/30/2022 1:21:55 PM | 134164 | 7 | 7 | ||||||||||||||||||||||
| 4484 | 5/26/2021 12:39:16 PM | 3/28/2022 7:10:22 AM | 6 months policy | journal processed on 12/05/2021<br/><b>Journal Number</b>: [549758] | 27 | 3 | 3813 | 11 | 3 | 23 | 1 | 67 | [{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-05-26T12:38:51.253Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-07-19T09:15:42.227Z"}] | 1 | 67 | 3/28/2022 7:10:22 AM | 11 | 12 | |||||||||||||||||||||||
| 4483 | 5/26/2021 12:31:44 PM | 4/12/2022 9:47:18 AM | 6 months policy | journal processed on 13/05/2021<br/><b>Journal Number</b>: [550269] | 27 | 3 | 3812 | 10 | 2 | 23 | 1 | 67 | [{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-05-26T12:31:12.988Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-07-19T09:09:29.219Z"}] | 1 | 67 | 4/12/2022 9:47:18 AM | 10 | 12 | |||||||||||||||||||||||
| 4482 | 5/26/2021 12:29:16 PM | 8/8/2021 6:01:37 AM | 6 months policy | journal processed on 13/05/2021<br/><b>Journal Number</b>: [550356] | 27 | 3 | 3811 | 8 | 2 | 23 | 1 | 67 | [{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-05-26T12:28:45.080Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-07-19T09:08:57.310Z"}] | 1 | 67 | 8/8/2021 6:01:37 AM | 8 | 12 | |||||||||||||||||||||||
| 4481 | 5/26/2021 12:22:48 PM | 7/21/2021 12:36:32 PM | no valid query details submitted | no valid query details submitted | 27 | 3 | 132 | 2 | 23 | 1 | 44 | [{"op":"R","uid":"6","un":"lusandad","dt":"2021-05-26T12:26:19.950Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-14T07:37:25.770Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-07-21T12:36:48.313Z"}] | 1 | 44 | 7/21/2021 12:36:32 PM | 230 | 14 | ||||||||||||||||||||||||
| 4480 | 5/26/2021 12:20:34 PM | 7/19/2021 9:56:41 AM | 6 months policy | journal processed on 17/05/2021<br/><b>Journal Number</b>: [552695] | 28 | 3 | 3809 | 2 | 23 | 1 | 67 | [{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-05-26T12:20:02.698Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-07-19T09:54:56.575Z"}] | 1 | 67 | 12 | ||||||||||||||||||||||||||
| 4479 | 5/26/2021 12:19:36 PM | 7/21/2021 12:35:57 PM | no valid query details submitted | no valid query details submitted | 27 | 3 | 10 | 2 | 23 | 1 | 44 | [{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-05-26T12:19:05.457Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-14T07:38:52.809Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-07-21T12:36:13.035Z"}] | 1 | 44 | 7/21/2021 12:35:57 PM | 10 | 14 | ||||||||||||||||||||||||
| 4476 | 5/26/2021 12:18:36 PM | 7/21/2021 12:35:23 PM | no valid query details submitted | no valid query details submitted | 27 | 3 | 13 | 2 | 23 | 1 | 44 | [{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-05-26T12:18:05.465Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-14T07:40:02.848Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-07-21T12:35:38.877Z"}] | 1 | 44 | 7/21/2021 12:35:23 PM | 13 | 14 | ||||||||||||||||||||||||
| 4477 | 5/26/2021 12:12:32 PM | 3/28/2022 7:08:29 AM | 6 months policy | 6 months policy <br><b>Journal Number</b>: [548835]<div><br></div><div><b>RESPONSE QRC</b>: Six month policy ,Journal {548835}Authorized.</div> | 27 | 3 | 3805 | 6 | 2 | 23 | 1 | 95 | [{"op":"R","uid":"13","un":"unathig","dt":"2021-05-26T12:16:02.704Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-11-04T10:28:06.713Z"}] | 1 | 101 | 230 | 3/28/2022 7:08:29 AM | 6 | 230 | ||||||||||||||||||||||
| 4475 | 5/26/2021 12:10:08 PM | 9/11/2022 10:53:08 AM | WATER QUERY | WATER QUERY<div>QRC RESPONSE:</div><div>6 MONTHS POLICY TO BE PROCESSED FOR 202008 PERIOD.</div><div>6 months policy journal done </div><br/><b>Journal Number</b>: [759223]<br/><b>Journal Amount</b>: [-R2,366.62] | 27 | 3 | 3803 | 7 | 2 | 23 | 1 | 67 | [{"op":"R","uid":"14","un":"asandag","dt":"2021-05-26T12:13:44.505Z"}] | 1 | 67 | 9/11/2022 10:53:04 AM | 3 | 3 |