Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 4479
LatestTicket
CreatedAt: 5/26/2021 12:19:36 PM
UpdatedAt: 7/21/2021 12:35:57 PM
Subject: no valid query details submitted
Description: no valid query details submitted
Priority
Disposition: 27
ConversationType: 3
Parent
Account
OpenedBy
AssignedTo: 10
Region: 2
Department: 23
QueryType: 1
SubQueryType: 44
Escalation
EscalationCron
History: [{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-05-26T12:19:05.457Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-14T07:38:52.809Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-07-21T12:36:13.035Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 44
CreatedBy1
UpdatedBy1
ResolvedAt: 7/21/2021 12:35:57 PM
Thread
ResolvedBy: 10
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 14