Details
Conversation
-
EscalationLevel
-
-
LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
-
4491
-
LatestTicket
-
-
CreatedAt
-
5/26/2021 12:59:47 PM
-
UpdatedAt
-
5/27/2021 4:22:28 AM
-
Subject
-
6 months policy
-
Description
-
journal processed on 11/05/2021<br/><b>Journal Number</b>: [547190]
-
Priority
-
-
Disposition
-
24
-
ConversationType
-
3
-
Parent
-
-
Account
-
3821
-
OpenedBy
-
-
AssignedTo
-
-
Region
-
2
-
Department
-
23
-
QueryType
-
1
-
SubQueryType
-
67
-
Escalation
-
-
EscalationCron
-
-
History
-
[{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-05-26T12:59:16.535Z"}]
-
CreatedBy
-
-
UpdatedBy
-
-
Category
-
1
-
Subcategory
-
67
-
CreatedBy1
-
-
UpdatedBy1
-
-
ResolvedAt
-
-
Thread
-
-
ResolvedBy
-
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
-
Updator
-
11