Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 971 | 1/11/2021 11:23:34 AM | 10/29/2021 9:34:51 AM | LOG QUERY | <table border="0" cellpadding="0" cellspacing="0" width="668" style="border-collapse: collapse;width:501pt"><tbody><tr height="26" style="height:19.5pt"> <td height="26" class="xl65" width="668" style="height:19.5pt;width:501pt">Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query.</td></tr></tbody></table> | 4 | 3 | 32 | 2 | 23 | 1 | 44 | 104 | [{"op":"R","uid":"32","un":"andisiwem","dt":"2021-01-11T11:20:37.470Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-29T09:33:36.049Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-29T09:33:44.348Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-29T09:34:51.598Z"}] | 9 | 123 | 14 | 10/29/2021 9:34:51 AM | 32 | 14 | ||||||||||||||||||||||
| 970 | 1/11/2021 11:18:06 AM | 1/11/2021 11:18:31 AM | 2 | [{"op":"R","uid":"32","un":"andisiwem","dt":"2021-01-11T11:15:10.127Z"},{"op":"R","uid":"32","un":"andisiwem","dt":"2021-01-11T11:15:31.332Z"}] | 32 | ||||||||||||||||||||||||||||||||||||
| 969 | 1/8/2021 12:59:32 PM | 1/17/2022 12:59:58 PM | Water | Kindly investigate water charges, readings taken on 07/01 - 1519415 | 30 | 3 | 1108 | 2 | 23 | 77 | 67 | [{"op":"R","uid":"39","un":"tembekas","dt":"2021-01-08T12:59:36.401Z"},{"op":"R","uid":"39","un":"tembekas","dt":"2021-01-08T13:03:55.755Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-26T06:36:44.102Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-26T06:40:39.906Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-11-13T08:50:02.136Z"},{"op":"R","uid":"56","un":"mihlet","dt":"2022-01-17T12:59:58.546Z"}] | 1 | 111 | 18 | 18 | |||||||||||||||||||||||||
| 968 | 1/8/2021 9:55:42 AM | 2/24/2022 11:21:35 AM | water query | <table border="0" cellpadding="0" cellspacing="0" width="668" style="border-collapse: collapse;width:501pt"><tbody><tr height="26" style="height:19.5pt"> <td height="26" class="xl65" width="668" style="height:19.5pt;width:501pt">Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query.</td></tr></tbody></table> | 4 | 3 | 9 | 2 | 23 | 1 | 67 | 102 | [{"op":"R","uid":"9","un":"masibuleley","dt":"2021-01-08T09:56:39.272Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-29T08:59:14.755Z"}] | 9 | 123 | 14 | 2/24/2022 11:21:35 AM | 9 | 14 | ||||||||||||||||||||||
| 967 | 1/8/2021 8:18:48 AM | 2/24/2022 10:34:50 AM | water query | High water consumption<div>Journal; Done</div> | 27 | 3 | 1107 | 26 | 2 | 23 | 1 | 67 | 101 | [{"op":"R","uid":"26","un":"nobulalim","dt":"2021-01-08T08:15:53.281Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-14T10:05:09.432Z"}] | 1 | 101 | 17 | 2/24/2022 10:34:50 AM | 26 | 17 | |||||||||||||||||||||
| 967 | 1/8/2021 8:17:42 AM | 1/8/2021 8:17:45 AM | 1 | 1107 | [{"op":"R","uid":"26","un":"nobulalim","dt":"2021-01-08T08:14:48.728Z"}] | 26 | |||||||||||||||||||||||||||||||||||
| 966 | 1/8/2021 6:08:13 AM | 1/8/2021 6:08:16 AM | 2 | [{"op":"R","uid":"21","un":"heinrichs","dt":"2021-01-08T06:08:16.029Z"}] | 21 | ||||||||||||||||||||||||||||||||||||
| 964 | 1/6/2021 6:47:43 AM | 2/24/2022 11:21:35 AM | water query | <table border="0" cellpadding="0" cellspacing="0" width="668" style="border-collapse: collapse;width:501pt"><tbody><tr height="26" style="height:19.5pt"> <td height="26" class="xl65" width="668" style="height:19.5pt;width:501pt">Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query.</td></tr></tbody></table> | 4 | 3 | 9 | 4 | 23 | 1 | 67 | 100 | [{"op":"R","uid":"9","un":"masibuleley","dt":"2021-01-06T06:48:37.807Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-29T08:58:14.650Z"}] | 9 | 123 | 14 | 2/24/2022 11:21:35 AM | 9 | 14 | ||||||||||||||||||||||
| 963 | 1/5/2021 10:32:46 AM | 2/24/2022 11:21:35 AM | Water Query | <table border="0" cellpadding="0" cellspacing="0" width="668" style="border-collapse: collapse;width:501pt"><tbody><tr height="26" style="height:19.5pt"> <td height="26" class="xl65" width="668" style="height:19.5pt;width:501pt">Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query.</td></tr></tbody></table> | 4 | 3 | 9 | 2 | 23 | 1 | 95 | [{"op":"R","uid":"9","un":"masibuleley","dt":"2021-01-05T10:33:39.811Z"},{"op":"R","uid":"1","un":"superuser","dt":"2021-01-10T23:33:26.681Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-29T08:57:16.373Z"}] | 9 | 123 | 14 | 2/24/2022 11:21:35 AM | 9 | 14 | |||||||||||||||||||||||
| 962 | 1/5/2021 9:13:35 AM | 2/14/2023 10:12:38 AM | plumbers letter | ref no for query reported to water works 821514 | 6 | 3 | 1106 | 17 | 2 | 23 | [{"op":"R","uid":"21","un":"heinrichs","dt":"2021-01-05T09:10:43.102Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2022-05-12T19:43:24.426Z"}] | 1 | 96 | 205 | |||||||||||||||||||||||||||
| 961 | 1/5/2021 8:43:06 AM | 2/25/2022 9:22:48 AM | High water consumption | Consumer querying high water consumption<div>Journal Done</div> | 27 | 3 | 1105 | 41 | 2 | 23 | 1 | 67 | 99 | [{"op":"R","uid":"41","un":"andilek","dt":"2021-01-05T08:40:13.582Z"},{"op":"R","uid":"41","un":"andilek","dt":"2021-01-05T08:45:59.473Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-14T11:31:44.500Z"}] | 1 | 101 | 17 | 2/25/2022 9:22:48 AM | 41 | 17 | |||||||||||||||||||||
| 960 | 1/4/2021 11:28:32 AM | 1/4/2021 11:28:35 AM | 1 | [{"op":"R","uid":"25","un":"ernelizef","dt":"2021-01-04T11:25:40.400Z"}] | 25 | ||||||||||||||||||||||||||||||||||||
| 959 | 1/4/2021 11:25:19 AM | 1/4/2021 11:25:22 AM | 2 | [{"op":"R","uid":"25","un":"ernelizef","dt":"2021-01-04T11:22:27.354Z"}] | 25 | ||||||||||||||||||||||||||||||||||||
| 827 | 1/4/2021 10:46:17 AM | 5/4/2022 7:32:07 AM | 2 | 1062 | [{"op":"R","uid":"21","un":"heinrichs","dt":"2021-01-04T10:46:21.279Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-10-29T09:57:34.946Z"},{"op":"R","uid":"13","un":"unathig","dt":"2022-02-06T09:43:04.241Z"},{"op":"R","uid":"13","un":"unathig","dt":"2022-02-06T09:43:20.214Z"},{"op":"R","uid":"13","un":"unathig","dt":"2022-02-06T09:44:35.866Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2022-04-21T10:52:01.815Z"},{"op":"R","uid":"73","un":"nombongof","dt":"2022-05-04T07:32:07.579Z"}] | 73 | |||||||||||||||||||||||||||||||||||
| 958 | 1/4/2021 10:19:41 AM | 2/24/2022 11:21:35 AM | Water Query | <table border="0" cellpadding="0" cellspacing="0" width="668" style="border-collapse: collapse;width:501pt"><tbody><tr height="26" style="height:19.5pt"> <td height="26" class="xl65" width="668" style="height:19.5pt;width:501pt">Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query.</td></tr></tbody></table> | 4 | 3 | 9 | 2 | 23 | 1 | 95 | [{"op":"R","uid":"9","un":"masibuleley","dt":"2021-01-04T10:20:34.843Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-08-11T09:10:36.909Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-29T08:56:20.918Z"}] | 9 | 123 | 14 | 2/24/2022 11:21:35 AM | 9 | 14 | |||||||||||||||||||||||
| 957 | 1/4/2021 6:02:51 AM | 2/24/2022 11:21:35 AM | Water query | | 4 | 3 | 9 | 2 | 23 | 1 | 67 | 98 | [{"op":"R","uid":"9","un":"masibuleley","dt":"2021-01-04T06:03:43.996Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-29T08:55:37.186Z"}] | 9 | 123 | 14 | 2/24/2022 11:21:35 AM | 9 | 14 | ||||||||||||||||||||||
| 956 | 12/23/2020 9:57:53 AM | 7/2/2022 11:42:40 AM | Late Termination | Late termination close water meter from 10307869 to 10426124 <div><b><u><br></u></b></div><div><b><u>QRC RESPONSE:</u></b> Reading update requested in order to transfer meter.</div> | 30 | 3 | 11161 | 4 | 23 | 6 | 107 | [{"op":"R","uid":"9","un":"masibuleley","dt":"2020-12-23T09:58:31.968Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-29T08:52:06.422Z"},{"op":"R","uid":"10","un":"mellozanef","dt":"2021-11-29T10:34:06.562Z"}] | 6 | 122 | 10 | 8 | |||||||||||||||||||||||||
| 955 | 12/23/2020 9:19:39 AM | 2/24/2022 11:21:35 AM | LOG QUERY | <table border="0" cellpadding="0" cellspacing="0" width="668" style="border-collapse: collapse;width:501pt"><tbody><tr height="26" style="height:19.5pt"> <td height="26" class="xl65" width="668" style="height:19.5pt;width:501pt">Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query.</td></tr></tbody></table> | 4 | 3 | 9 | 2 | 23 | 1 | 95 | [{"op":"R","uid":"9","un":"masibuleley","dt":"2020-12-23T09:20:17.017Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-29T08:51:06.389Z"}] | 9 | 123 | 14 | 2/24/2022 11:21:35 AM | 9 | 14 | |||||||||||||||||||||||
| 954 | 12/23/2020 9:10:55 AM | 2/24/2022 11:21:35 AM | LOG QUERY | <table border="0" cellpadding="0" cellspacing="0" width="668" style="border-collapse: collapse;width:501pt"><tbody><tr height="26" style="height:19.5pt"> <td height="26" class="xl65" width="668" style="height:19.5pt;width:501pt">Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query.</td></tr></tbody></table> | 4 | 3 | 9 | 2 | 23 | 1 | 67 | 97 | [{"op":"R","uid":"9","un":"masibuleley","dt":"2020-12-23T09:11:33.053Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-29T08:50:07.963Z"}] | 9 | 123 | 14 | 2/24/2022 11:21:35 AM | 9 | 14 | ||||||||||||||||||||||
| 953 | 12/23/2020 7:43:26 AM | 2/24/2022 11:21:35 AM | LOG QUERY | <table border="0" cellpadding="0" cellspacing="0" width="668" style="border-collapse: collapse;width:501pt"><tbody><tr height="26" style="height:19.5pt"> <td height="26" class="xl65" width="668" style="height:19.5pt;width:501pt">Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query.</td></tr></tbody></table> | 4 | 3 | 9 | 2 | 23 | 1 | 67 | 96 | [{"op":"R","uid":"9","un":"masibuleley","dt":"2020-12-23T07:44:04.389Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-29T08:49:02.178Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-29T08:49:42.234Z"}] | 9 | 123 | 14 | 2/24/2022 11:21:35 AM | 9 | 14 |