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CreatedAt
12/23/2020 9:57:53 AM
UpdatedAt
7/2/2022 11:42:40 AM
Subject
Late Termination
Description
Late termination close water meter from 10307869 to 10426124&nbsp;<div><b><u><br></u></b></div><div><b><u>QRC RESPONSE:</u></b> Reading update requested in order to transfer meter.</div>
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[{"op":"R","uid":"9","un":"masibuleley","dt":"2020-12-23T09:58:31.968Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-29T08:52:06.422Z"},{"op":"R","uid":"10","un":"mellozanef","dt":"2021-11-29T10:34:06.562Z"}]
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