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CreatedAt
1/8/2021 12:59:32 PM
UpdatedAt
1/17/2022 12:59:58 PM
Subject
Water
Description
Kindly investigate water charges, readings taken on 07/01 - 1519415
Priority
Disposition
30
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3
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Account
1108
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2
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23
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77
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67
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History
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111
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18
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HasIvrcall
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18