Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1072 | 1/28/2021 8:23:38 AM | 10/29/2021 9:51:21 AM | water query | <table border="0" cellpadding="0" cellspacing="0" width="668" style="border-collapse: collapse;width:501pt"><tbody><tr height="26" style="height:19.5pt"> <td height="26" class="xl65" width="668" style="height:19.5pt;width:501pt">Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query.</td></tr></tbody></table> | 4 | 3 | 12 | 2 | 23 | 1 | 67 | 173 | [{"op":"R","uid":"12","un":"thembesas","dt":"2021-01-28T08:23:40.496Z"},{"op":"R","uid":"10","un":"mellozanef","dt":"2021-01-28T08:51:44.477Z"},{"op":"R","uid":"39","un":"tembekas","dt":"2021-01-28T09:04:22.845Z"},{"op":"R","uid":"39","un":"tembekas","dt":"2021-01-28T09:05:53.580Z"},{"op":"R","uid":"39","un":"tembekas","dt":"2021-01-28T09:07:37.382Z"},{"op":"R","uid":"32","un":"andisiwem","dt":"2021-01-28T10:34:04.098Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-29T09:50:50.041Z"}] | 9 | 123 | 14 | 10/29/2021 9:51:21 AM | 12 | 14 | ||||||||||||||||||||||
| 1070 | 1/28/2021 8:13:05 AM | 3/28/2022 6:33:19 AM | LEAK CR JOURNAL DONE | JNL NO 145443<br><b>Journal Number</b>: [145443].<div>Returned as correction</div> | 27 | 3 | 1154 | 3 | 2 | 23 | 1 | 96 | [{"op":"R","uid":"6","un":"lusandad","dt":"2021-01-28T08:13:13.062Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-02-06T07:49:04.362Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-10-20T13:06:25.724Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-27T06:48:03.586Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-27T06:48:45.388Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-27T06:49:38.874Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-11-13T11:50:24.028Z"}] | 1 | 96 | 11 | 3/28/2022 6:33:19 AM | 3 | 11 | ||||||||||||||||||||||
| 1060 | 1/28/2021 8:03:13 AM | 10/27/2021 6:47:11 AM | High Consumption | <table border="0" cellpadding="0" cellspacing="0" width="792" style="border-collapse: collapse;width:594pt"><tbody><tr height="26" style="height:19.5pt"> <td height="26" class="xl65" width="792" style="height:19.5pt;width:594pt">Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query.</td></tr></tbody></table> | 4 | 3 | 1152 | 12 | 4 | 23 | 1 | 51 | 162 | [{"op":"R","uid":"12","un":"thembesas","dt":"2021-01-28T08:03:15.236Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-27T06:44:25.470Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-27T06:46:09.063Z"}] | 9 | 123 | 18 | 10/27/2021 6:47:11 AM | 12 | 18 | |||||||||||||||||||||
| 1060 | 1/28/2021 7:57:31 AM | 5/27/2021 4:24:21 AM | debt receipt | consumer quried the debited reciept on account | 27 | 3 | 1152 | 12 | 4 | 23 | 12 | 108 | [{"op":"R","uid":"12","un":"thembesas","dt":"2021-01-28T07:57:34.029Z"}] | 12 | 108 | 5/27/2021 4:24:21 AM | 12 | 12 | |||||||||||||||||||||||
| 1068 | 1/28/2021 7:52:37 AM | 10/27/2021 6:44:58 AM | LOG QUERY | <table border="0" cellpadding="0" cellspacing="0" width="792" style="border-collapse: collapse;width:594pt"><tbody><tr height="26" style="height:19.5pt"> <td height="26" class="xl63" width="792" style="height:19.5pt;width:594pt">Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query.</td></tr></tbody></table> | 4 | 3 | 1153 | 39 | 2 | 23 | 1 | 44 | 161 | [{"op":"R","uid":"39","un":"tembekas","dt":"2021-01-28T07:49:31.020Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-15T10:33:54.225Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-27T06:41:09.149Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-27T06:42:59.989Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-27T06:43:55.393Z"}] | 9 | 123 | 18 | 10/27/2021 6:44:58 AM | 39 | 18 | |||||||||||||||||||||
| 1067 | 1/28/2021 7:45:31 AM | 8/15/2021 10:15:52 AM | LOG QUERY | readings up-to-date | 27 | 3 | 1151 | 39 | 2 | 23 | 1 | 44 | 167 | [{"op":"R","uid":"39","un":"tembekas","dt":"2021-01-28T07:42:25.861Z"},{"op":"R","uid":"39","un":"tembekas","dt":"2021-01-28T09:00:40.819Z"},{"op":"R","uid":"39","un":"tembekas","dt":"2021-01-28T09:02:06.035Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-15T10:15:26.776Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-15T10:15:50.247Z"}] | 1 | 44 | 8/15/2021 10:15:52 AM | 39 | 12 | ||||||||||||||||||||||
| 1060 | 1/28/2021 7:42:19 AM | 5/27/2021 4:24:21 AM | water was billed for the period of 45 days | water was billed for the period of 45 days | 27 | 3 | 1152 | 12 | 2 | 23 | 1 | 50 | [{"op":"R","uid":"12","un":"thembesas","dt":"2021-01-28T07:42:22.048Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-01-28T07:50:28.167Z"}] | 1 | 50 | 5/27/2021 4:24:21 AM | 12 | 12 | |||||||||||||||||||||||
| 1066 | 1/28/2021 7:40:33 AM | 1/28/2021 7:40:43 AM | 2 | [{"op":"R","uid":"39","un":"tembekas","dt":"2021-01-28T07:37:33.853Z"}] | 39 | ||||||||||||||||||||||||||||||||||||
| 1065 | 1/28/2021 7:33:57 AM | 1/28/2021 7:33:59 AM | 2 | [{"op":"R","uid":"39","un":"tembekas","dt":"2021-01-28T07:30:51.066Z"}] | 39 | ||||||||||||||||||||||||||||||||||||
| 1063 | 1/28/2021 7:28:57 AM | 10/27/2021 6:38:29 AM | water | INCORRECT READINGS | 30 | 3 | 1149 | 2 | 23 | 77 | 44 | [{"op":"R","uid":"39","un":"tembekas","dt":"2021-01-28T07:25:51.944Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-27T06:36:07.118Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-27T06:36:45.334Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-27T06:37:27.400Z"}] | 1 | 111 | 18 | 18 | |||||||||||||||||||||||||
| 1062 | 1/28/2021 7:25:19 AM | 1/28/2021 7:25:30 AM | 2 | 1155 | [{"op":"R","uid":"10","un":"mellozanef","dt":"2021-01-28T07:25:21.973Z"}] | 10 | |||||||||||||||||||||||||||||||||||
| 1061 | 1/28/2021 7:24:18 AM | 8/15/2021 10:42:06 AM | LOG QUERY | readings up-to-date | 27 | 3 | 1148 | 39 | 2 | 23 | 1 | 44 | 158 | [{"op":"R","uid":"39","un":"tembekas","dt":"2021-01-28T07:21:12.151Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-15T10:41:42.005Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-15T10:42:06.798Z"}] | 1 | 44 | 8/15/2021 10:42:06 AM | 39 | 12 | ||||||||||||||||||||||
| 1062 | 1/28/2021 7:23:12 AM | 4/12/2022 9:47:18 AM | Leak credit | Consumer reported a leak on property and provided plumbers letter .<div>Leak letter 04.08.2020</div> | 8 | 2 | 1155 | 10 | 77 | [{"op":"R","uid":"10","un":"mellozanef","dt":"2021-01-28T07:23:18.599Z"},{"op":"R","uid":"10","un":"mellozanef","dt":"2021-01-28T07:33:11.555Z"},{"op":"R","uid":"10","un":"mellozanef","dt":"2021-01-28T08:52:46.513Z"},{"op":"R","uid":"10","un":"mellozanef","dt":"2021-01-28T08:57:07.011Z"},{"op":"R","uid":"10","un":"mellozanef","dt":"2021-01-28T09:01:30.776Z"},{"op":"R","uid":"10","un":"mellozanef","dt":"2021-01-28T10:24:16.805Z"}] | 77 | 4/12/2022 9:47:18 AM | 10 | 10 | |||||||||||||||||||||||||||
| 1059 | 1/28/2021 7:15:50 AM | 8/21/2021 7:25:00 AM | LOG QUERY | <span style="background-color: rgb(255, 255, 255);">readings updated</span> | 27 | 3 | 1147 | 39 | 3 | 23 | 77 | 44 | [{"op":"R","uid":"39","un":"tembekas","dt":"2021-01-28T07:12:44.457Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-21T07:25:35.472Z"}] | 77 | 44 | 8/21/2021 7:25:00 AM | 39 | 12 | |||||||||||||||||||||||
| 1057 | 1/28/2021 7:05:19 AM | 1/12/2023 9:26:38 AM | water | High water charge, check readings<div><br></div><div><b>QRC RESPONSE: Can you kindly check if there are no leaks within the property. In order to do that you have to hire a plumber. The plumber must also provide us with a plumbers letter so that we can do an adjustment.</b></div> | 30 | 3 | 1146 | 17 | 2 | 23 | 77 | 67 | [{"op":"R","uid":"39","un":"tembekas","dt":"2021-01-28T07:02:14.089Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-26T08:23:44.020Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-27T06:32:55.182Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-27T06:34:23.940Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-27T06:35:48.024Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-11-13T11:16:50.568Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-11-13T11:19:52.219Z"}] | 1 | 111 | 11 | 133410 | 15 | |||||||||||||||||||||||
| 1056 | 1/28/2021 6:58:22 AM | 8/15/2021 10:07:21 AM | log query | readings up-to-date | 27 | 3 | 1145 | 39 | 3 | 23 | 77 | 44 | [{"op":"R","uid":"39","un":"tembekas","dt":"2021-01-28T06:55:16.759Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-02-02T10:29:19.885Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-15T10:06:31.940Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-15T10:07:14.739Z"}] | 77 | 44 | 8/15/2021 10:07:21 AM | 39 | 12 | |||||||||||||||||||||||
| 1054 | 1/27/2021 4:13:40 PM | 1/27/2021 4:13:42 PM | 2 | ||||||||||||||||||||||||||||||||||||||
| 1053 | 1/27/2021 1:58:05 PM | 1/27/2021 1:58:07 PM | 2 | 1144 | [{"op":"R","uid":"21","un":"heinrichs","dt":"2021-01-27T13:58:07.913Z"}] | 21 | |||||||||||||||||||||||||||||||||||
| 1052 | 1/27/2021 1:56:56 PM | 3/28/2022 6:35:04 AM | water query | <table border="0" cellpadding="0" cellspacing="0" width="792" style="border-collapse: collapse;width:594pt"><tbody><tr height="26" style="height:19.5pt"> <td height="26" class="xl65" width="792" style="height:19.5pt;width:594pt">Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query.<br><br>6MONTHS POLICY DONE</td></tr></tbody></table><br/><b>Journal Number</b>: [748276] | 24 | 3 | 1143 | 2 | 23 | 77 | 95 | [{"op":"R","uid":"26","un":"nobulalim","dt":"2021-01-27T13:53:51.037Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-26T07:32:53.417Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-26T07:35:35.788Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-26T07:37:09.212Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-26T08:22:12.412Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-11-13T09:23:08.426Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-11-14T08:55:10.863Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-11-15T06:34:35.969Z"}] | 9 | 123 | 11 | 11 | |||||||||||||||||||||||||
| 1049 | 1/27/2021 1:28:11 PM | 2/24/2022 10:34:50 AM | water | <table border="0" cellpadding="0" cellspacing="0" width="792" style="border-collapse: collapse;width:594pt"><tbody><tr height="26" style="height:19.5pt"> <td height="26" class="xl65" width="792" style="height:19.5pt;width:594pt">Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query.</td></tr></tbody></table> | 27 | 3 | 1142 | 26 | 2 | 23 | 77 | 67 | [{"op":"R","uid":"26","un":"nobulalim","dt":"2021-01-27T13:25:05.808Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-26T07:22:35.775Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-26T07:25:22.436Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-26T07:25:27.029Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-11-02T12:04:47.298Z"}] | 9 | 123 | 11 | 2/24/2022 10:34:50 AM | 26 | 11 |