Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

1052

LatestTicket

CreatedAt

1/27/2021 1:56:56 PM

UpdatedAt

3/28/2022 6:35:04 AM

Subject

water query

Description

<table border="0" cellpadding="0" cellspacing="0" width="792" style="border-collapse: collapse;width:594pt"><tbody><tr height="26" style="height:19.5pt"> <td height="26" class="xl65" width="792" style="height:19.5pt;width:594pt">Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query.<br><br>6MONTHS POLICY DONE</td></tr></tbody></table><br/><b>Journal Number</b>: [748276]

Priority

Disposition

24

ConversationType

3

Parent

Account

1143

OpenedBy

AssignedTo

Region

2

Department

23

QueryType

77

SubQueryType

95

Escalation

EscalationCron

History

[{"op":"R","uid":"26","un":"nobulalim","dt":"2021-01-27T13:53:51.037Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-26T07:32:53.417Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-26T07:35:35.788Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-26T07:37:09.212Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-26T08:22:12.412Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-11-13T09:23:08.426Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-11-14T08:55:10.863Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-11-15T06:34:35.969Z"}]

CreatedBy

UpdatedBy

Category

9

Subcategory

123

CreatedBy1

UpdatedBy1

11

ResolvedAt

Thread

ResolvedBy

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

11