Details

EscalationLevel
LatestCall
LatestChat
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Campaign
IsOpen
Customer: 1056
LatestTicket
CreatedAt: 1/28/2021 6:58:22 AM
UpdatedAt: 8/15/2021 10:07:21 AM
Subject: log query
Description: readings up-to-date
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 1145
OpenedBy
AssignedTo: 39
Region: 3
Department: 23
QueryType: 77
SubQueryType: 44
Escalation
EscalationCron
History: [{"op":"R","uid":"39","un":"tembekas","dt":"2021-01-28T06:55:16.759Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-02-02T10:29:19.885Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-15T10:06:31.940Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-15T10:07:14.739Z"}]
CreatedBy
UpdatedBy
Category: 77
Subcategory: 44
CreatedBy1
UpdatedBy1
ResolvedAt: 8/15/2021 10:07:21 AM
Thread
ResolvedBy: 39
WasCreatedByCustomer
HasIvrcall
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Updator: 12