Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
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Campaign
IsOpen
Customer: 1067
LatestTicket
CreatedAt: 1/28/2021 7:45:31 AM
UpdatedAt: 8/15/2021 10:15:52 AM
Subject: LOG QUERY
Description: readings up-to-date
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 1151
OpenedBy
AssignedTo: 39
Region: 2
Department: 23
QueryType: 1
SubQueryType: 44
Escalation
EscalationCron: 167
History: [{"op":"R","uid":"39","un":"tembekas","dt":"2021-01-28T07:42:25.861Z"},{"op":"R","uid":"39","un":"tembekas","dt":"2021-01-28T09:00:40.819Z"},{"op":"R","uid":"39","un":"tembekas","dt":"2021-01-28T09:02:06.035Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-15T10:15:26.776Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-15T10:15:50.247Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 44
CreatedBy1
UpdatedBy1
ResolvedAt: 8/15/2021 10:15:52 AM
Thread
ResolvedBy: 39
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 12