Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1392 | 2/9/2021 8:49:08 AM | 8/15/2021 10:48:22 AM | LOG QUERY | <span style="background-color: rgb(255, 255, 255);">readings up-to-date</span> | 27 | 3 | 1382 | 39 | 2 | 23 | 1 | 44 | 456 | [{"op":"R","uid":"39","un":"tembekas","dt":"2021-02-09T08:49:34.607Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-15T10:48:11.136Z"}] | 1 | 44 | 8/15/2021 10:48:22 AM | 39 | 12 | ||||||||||||||||||||||
| 1391 | 2/9/2021 8:44:40 AM | 8/15/2021 9:39:05 AM | LOG QUERY | readings up-to-date | 27 | 3 | 1381 | 39 | 2 | 23 | 1 | 44 | 455 | [{"op":"R","uid":"39","un":"tembekas","dt":"2021-02-09T08:45:06.459Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-15T09:33:59.521Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-15T09:35:01.951Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-15T09:38:10.730Z"}] | 1 | 44 | 8/15/2021 9:39:05 AM | 39 | 12 | ||||||||||||||||||||||
| 1390 | 2/9/2021 8:39:50 AM | 8/21/2021 7:23:02 AM | LOG QUERY | readings updated | 27 | 3 | 1380 | 39 | 2 | 23 | 77 | 44 | [{"op":"R","uid":"39","un":"tembekas","dt":"2021-02-09T08:40:16.746Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-21T07:26:43.293Z"}] | 77 | 44 | 8/21/2021 7:23:02 AM | 39 | 12 | |||||||||||||||||||||||
| 1389 | 2/9/2021 8:37:02 AM | 2/9/2021 8:37:08 AM | 2 | [{"op":"R","uid":"33","un":"luxolon","dt":"2021-02-09T08:37:31.973Z"}] | 33 | ||||||||||||||||||||||||||||||||||||
| 1386 | 2/9/2021 8:29:43 AM | 2/25/2022 9:01:52 AM | incorrect readings | readings up-to-date | 27 | 3 | 1379 | 29 | 2 | 23 | 1 | 48 | 452 | [{"op":"R","uid":"29","un":"thendekam","dt":"2021-02-09T08:26:29.636Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-15T09:12:48.235Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-15T09:13:08.574Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-15T09:13:17.554Z"}] | 1 | 48 | 2/25/2022 9:01:52 AM | 29 | 12 | ||||||||||||||||||||||
| 1321 | 2/9/2021 8:29:30 AM | 8/15/2021 10:17:40 AM | LOG QUERY | readings up-to-date | 27 | 3 | 1324 | 39 | 2 | 23 | 77 | 44 | [{"op":"R","uid":"39","un":"tembekas","dt":"2021-02-09T08:29:56.909Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-15T10:17:12.608Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-15T10:17:38.530Z"}] | 77 | 44 | 8/15/2021 10:17:40 AM | 39 | 12 | |||||||||||||||||||||||
| 1387 | 2/9/2021 8:25:56 AM | 8/15/2021 10:54:03 AM | LOG QUERY | <span style="background-color: rgb(255, 255, 255);">readings up-to-date</span> | 27 | 3 | 1376 | 39 | 2 | 23 | 77 | 44 | [{"op":"R","uid":"39","un":"tembekas","dt":"2021-02-09T08:26:22.891Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-15T10:53:51.208Z"}] | 77 | 44 | 8/15/2021 10:54:03 AM | 39 | 12 | |||||||||||||||||||||||
| 1385 | 2/9/2021 7:58:46 AM | 8/23/2022 10:42:29 AM | WATER QUERY SIX MONTHS POLICY | WATER QUERY SIX MONTHS POLICY<div><br></div><div>SIX MONTHS POLICY ADJUSTMENT DONE</div><br/><b>Journal Number</b>: [113499]<br/><b>Journal Amount</b>: [-R10,594.14] | 27 | 3 | 1375 | 4 | 4 | 23 | 77 | 67 | [{"op":"R","uid":"33","un":"luxolon","dt":"2021-02-09T07:59:13.628Z"},{"op":"R","uid":"33","un":"luxolon","dt":"2021-02-09T08:01:36.144Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-28T07:00:47.487Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-11-11T08:32:25.363Z"}] | 1 | 101 | 20 | 8/23/2022 10:42:22 AM | 3 | 3 | ||||||||||||||||||||||
| 1383 | 2/9/2021 7:47:37 AM | 3/4/2022 6:42:20 AM | WATER QUERY | WATER QUERY<div>journal done</div> | 27 | 3 | 1374 | 33 | 2 | 23 | 1 | 67 | 449 | [{"op":"R","uid":"33","un":"luxolon","dt":"2021-02-09T07:48:05.859Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-10-14T10:14:09.179Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2022-03-04T06:42:18.033Z"}] | 1 | 101 | 6 | 3/4/2022 6:42:20 AM | 33 | 6 | |||||||||||||||||||||
| 1382 | 2/9/2021 7:44:12 AM | 2/9/2021 7:44:16 AM | 2 | [{"op":"R","uid":"33","un":"luxolon","dt":"2021-02-09T07:44:39.686Z"}] | 33 | ||||||||||||||||||||||||||||||||||||
| 1382 | 2/9/2021 7:43:22 AM | 2/9/2021 7:43:26 AM | 2 | [{"op":"R","uid":"33","un":"luxolon","dt":"2021-02-09T07:43:48.872Z"}] | 33 | ||||||||||||||||||||||||||||||||||||
| 1381 | 2/9/2021 7:38:54 AM | 2/2/2022 12:28:44 PM | high electricity consumption | <table border="0" cellpadding="0" cellspacing="0" width="668" style="border-collapse: collapse;width:501pt"><tbody><tr height="26" style="height:19.5pt"> <td height="26" class="xl65" width="668" style="height:19.5pt;width:501pt">Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query.</td></tr></tbody></table> | 4 | 3 | 72 | 2 | 23 | 2 | 44 | 448 | [{"op":"R","uid":"73","un":"nombongof","dt":"2021-02-09T07:38:58.212Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-28T06:59:43.347Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-30T10:38:16.265Z"}] | 9 | 123 | 14 | 2/2/2022 12:28:44 PM | 73 | 14 | ||||||||||||||||||||||
| 1377 | 2/9/2021 7:18:53 AM | 2/24/2022 11:08:12 AM | Transfer of credit to new account | Transfer of credit to new account | 27 | 3 | 1371 | 22 | 2 | 23 | 77 | 107 | [{"op":"R","uid":"22","un":"asandam","dt":"2021-02-09T07:15:40.155Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-03-17T08:24:56.378Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-07T08:51:53.938Z"}] | 77 | 107 | 2/24/2022 11:08:12 AM | 22 | 12 | |||||||||||||||||||||||
| 1379 | 2/9/2021 7:16:23 AM | 2/25/2022 9:01:52 AM | Plumbers letter | Plumbers letter received for repairs dated May 2021<div>duplicate query - resolved under query no. 10296 - Leak credit processed</div> | 27 | 3 | 1373 | 29 | 2 | 23 | 1 | 96 | 446 | [{"op":"R","uid":"29","un":"thendekam","dt":"2021-02-09T07:13:09.559Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-06-19T09:50:28.394Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-07-23T10:24:24.694Z"}] | 1 | 96 | 2/25/2022 9:01:52 AM | 29 | 2 | ||||||||||||||||||||||
| 1378 | 2/9/2021 7:16:16 AM | 3/9/2022 11:06:24 AM | DOUBLE CHARGED IN REFUSE | DOUBLE CHARGED IN REFUSE<br/><b>Journal Number</b>: [774932]<br/><b>Journal Amount</b>: [-R9,961.02] | 27 | 3 | 1372 | 8 | 2 | 23 | 4 | 105 | [{"op":"R","uid":"33","un":"luxolon","dt":"2021-02-09T07:16:43.602Z"},{"op":"R","uid":"190","un":"funekab","dt":"2021-02-18T05:39:00.001Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2021-05-25T13:42:14.997Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-06-13T10:40:12.293Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2021-06-18T12:03:16.859Z"},{"op":"R","uid":"202","un":"buyiswam","dt":"2022-03-09T11:06:24.668Z"}] | 4 | 105 | 3/9/2022 11:06:24 AM | 8 | 202 | |||||||||||||||||||||||
| 1376 | 2/9/2021 7:01:24 AM | 2/24/2022 11:08:12 AM | 6 Months policy - water query | 6 Months policy - water query<div>NO 6 months policy , interims reversed were more that the total charge.</div><div>Handed over debt reversed back to the the account.</div> | 27 | 3 | 1370 | 22 | 2 | 23 | 77 | 67 | [{"op":"R","uid":"22","un":"asandam","dt":"2021-02-09T06:58:11.898Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-08-28T08:33:10.993Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-28T06:58:56.905Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-11-13T09:57:44.168Z"},{"op":"R","uid":"10","un":"mellozanef","dt":"2021-11-28T07:22:46.955Z"}] | 1 | 101 | 17 | 2/24/2022 11:08:12 AM | 22 | 17 | ||||||||||||||||||||||
| 1375 | 2/8/2021 2:18:14 PM | 2/2/2022 1:21:32 PM | water | readings up-to-date | 27 | 3 | 1369 | 58 | 4 | 23 | 77 | 44 | [{"op":"R","uid":"59","un":"lulamad","dt":"2021-02-08T14:15:01.650Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-15T09:54:57.517Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-15T09:55:25.405Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-15T09:55:33.794Z"}] | 77 | 44 | 2/2/2022 1:21:32 PM | 59 | 12 | |||||||||||||||||||||||
| 1374 | 2/8/2021 2:07:14 PM | 2/24/2022 11:12:21 AM | opening reading still not adjusted | readings updated<br> | 27 | 3 | 1368 | 25 | 2 | 23 | 1 | 44 | 443 | [{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-21T07:43:29.821Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-21T07:45:25.609Z"}] | 1 | 44 | 2/24/2022 11:12:21 AM | 25 | 12 | ||||||||||||||||||||||
| 1374 | 2/8/2021 2:06:46 PM | 10/13/2021 10:37:45 AM | 1 | [{"op":"R","uid":"25","un":"ernelizef","dt":"2021-02-08T14:07:14.063Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-10-13T10:37:47.268Z"}] | 11 | ||||||||||||||||||||||||||||||||||||
| 1373 | 2/8/2021 1:22:52 PM | 11/13/2021 9:15:30 AM | LATE TERMINATION | <font color="rgba(0, 0, 0, 0.870588235294118)"><span style="font-size: 20px; letter-spacing: 0.1874px;">Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query. </span></font><br><div><font color="rgba(0, 0, 0, 0.870588235294118)"><span style="font-size: 20px; letter-spacing: 0.1874px;"><br></span></font></div> | 27 | 3 | 1367 | 33 | 2 | 23 | 77 | 107 | [{"op":"R","uid":"33","un":"luxolon","dt":"2021-02-08T13:19:39.329Z"},{"op":"R","uid":"33","un":"luxolon","dt":"2021-02-08T13:24:07.385Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-06-08T08:11:02.110Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-28T06:56:07.931Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-11-13T09:15:10.560Z"}] | 9 | 123 | 17 | 11/13/2021 9:15:30 AM | 33 | 17 |