Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

1378

LatestTicket

CreatedAt

2/9/2021 7:16:16 AM

UpdatedAt

3/9/2022 11:06:24 AM

Subject

DOUBLE CHARGED IN REFUSE

Description

DOUBLE CHARGED IN REFUSE<br/><b>Journal Number</b>: [774932]<br/><b>Journal Amount</b>: [-R9,961.02]

Priority

Disposition

27

ConversationType

3

Parent

Account

1372

OpenedBy

AssignedTo

8

Region

2

Department

23

QueryType

4

SubQueryType

105

Escalation

EscalationCron

History

[{"op":"R","uid":"33","un":"luxolon","dt":"2021-02-09T07:16:43.602Z"},{"op":"R","uid":"190","un":"funekab","dt":"2021-02-18T05:39:00.001Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2021-05-25T13:42:14.997Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-06-13T10:40:12.293Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2021-06-18T12:03:16.859Z"},{"op":"R","uid":"202","un":"buyiswam","dt":"2022-03-09T11:06:24.668Z"}]

CreatedBy

UpdatedBy

Category

4

Subcategory

105

CreatedBy1

UpdatedBy1

ResolvedAt

3/9/2022 11:06:24 AM

Thread

ResolvedBy

8

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

202