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Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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1378
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LatestTicket
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CreatedAt
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2/9/2021 7:16:16 AM
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UpdatedAt
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3/9/2022 11:06:24 AM
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Subject
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DOUBLE CHARGED IN REFUSE
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Description
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DOUBLE CHARGED IN REFUSE<br/><b>Journal Number</b>: [774932]<br/><b>Journal Amount</b>: [-R9,961.02]
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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1372
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OpenedBy
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AssignedTo
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8
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Region
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2
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Department
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23
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QueryType
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4
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SubQueryType
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105
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"33","un":"luxolon","dt":"2021-02-09T07:16:43.602Z"},{"op":"R","uid":"190","un":"funekab","dt":"2021-02-18T05:39:00.001Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2021-05-25T13:42:14.997Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-06-13T10:40:12.293Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2021-06-18T12:03:16.859Z"},{"op":"R","uid":"202","un":"buyiswam","dt":"2022-03-09T11:06:24.668Z"}]
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CreatedBy
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UpdatedBy
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Category
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4
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Subcategory
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105
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CreatedBy1
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UpdatedBy1
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ResolvedAt
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3/9/2022 11:06:24 AM
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Thread
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ResolvedBy
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8
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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202