Details

Conversation

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
1373
LatestTicket
CreatedAt
2/8/2021 1:22:52 PM
UpdatedAt
11/13/2021 9:15:30 AM
Subject
LATE TERMINATION
Description
<font color="rgba(0, 0, 0, 0.870588235294118)"><span style="font-size: 20px; letter-spacing: 0.1874px;">Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query.&nbsp;</span></font><br><div><font color="rgba(0, 0, 0, 0.870588235294118)"><span style="font-size: 20px; letter-spacing: 0.1874px;"><br></span></font></div>
Priority
Disposition
27
ConversationType
3
Parent
Account
1367
OpenedBy
AssignedTo
33
Region
2
Department
23
QueryType
77
SubQueryType
107
Escalation
EscalationCron
History
[{"op":"R","uid":"33","un":"luxolon","dt":"2021-02-08T13:19:39.329Z"},{"op":"R","uid":"33","un":"luxolon","dt":"2021-02-08T13:24:07.385Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-06-08T08:11:02.110Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-28T06:56:07.931Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-11-13T09:15:10.560Z"}]
CreatedBy
UpdatedBy
Category
9
Subcategory
123
CreatedBy1
UpdatedBy1
17
ResolvedAt
11/13/2021 9:15:30 AM
Thread
ResolvedBy
33
WasCreatedByCustomer
HasIvrcall
Creator
Updator
17