Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 5287 | 6/3/2021 1:33:10 PM | 4/12/2022 9:43:30 AM | High water consumption | Kindly investigate high water charges raised on this account. | 3 | 2 | 23 | 1 | 67 | [{"op":"R","uid":"73","un":"nombongof","dt":"2021-06-03T13:33:12.771Z"}] | 1 | 67 | 73 | ||||||||||||||||||||||||||||
| 409146 | 5292 | 6/3/2021 1:33:06 PM | 6/3/2021 1:33:08 PM | IVR call: balance | Received call for balance for account 10294058 undefined | 7 | 2 | 4466 | 78 | 78 | 6/3/2021 1:33:08 PM | ||||||||||||||||||||||||||||||
| 409141 | 5285 | 6/3/2021 1:31:20 PM | 6/3/2021 1:31:21 PM | IVR call: balance | Received call for balance for account 10204743 undefined | 7 | 2 | 4460 | 78 | 78 | 6/3/2021 1:31:21 PM | ||||||||||||||||||||||||||||||
| 409136 | 5291 | 6/3/2021 1:27:42 PM | 6/3/2021 1:27:44 PM | IVR call: balance | Received call for balance for account 10373779 undefined | 7 | 2 | 4465 | 78 | 78 | 6/3/2021 1:27:44 PM | ||||||||||||||||||||||||||||||
| 409126 | 5286 | 6/3/2021 1:24:29 PM | 6/3/2021 1:24:30 PM | IVR call: balance | Received call for balance for account 10037418 undefined | 7 | 2 | 4461 | 78 | 78 | 6/3/2021 1:24:30 PM | ||||||||||||||||||||||||||||||
| 5290 | 6/3/2021 1:19:32 PM | 3/28/2022 7:23:36 AM | Clearance certificate | The consumer requires a clearance certificate and services have to be transferred from 10408023 to account 10263767 as the other account was opened in error.<br/><b>Journal Number</b>: [BJ71836789] | 24 | 3 | 4464 | 2 | 23 | 12 | 108 | [{"op":"R","uid":"173","un":"olgad","dt":"2021-06-03T13:18:54.824Z"},{"op":"R","uid":"173","un":"olgad","dt":"2021-06-04T09:33:43.159Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-08-02T08:49:25.086Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-11-09T13:36:32.426Z"}] | 12 | 108 | 2 | ||||||||||||||||||||||||||
| 409099 | 5289 | 6/3/2021 1:12:51 PM | 6/3/2021 1:13:26 PM | IVR call: statement | Received call for statement for account 10012104 sent message: 124 | 8 | 2 | 4463 | 79 | 79 | 6/3/2021 1:13:26 PM | 115853 | |||||||||||||||||||||||||||||
| 409098 | 5288 | 6/3/2021 1:11:47 PM | 6/3/2021 1:12:44 PM | IVR call: statement | Received call for statement for account 20359696 sent message: 123 | 8 | 2 | 4462 | 79 | 79 | 6/3/2021 1:12:44 PM | 115852 | |||||||||||||||||||||||||||||
| 409087 | 5286 | 6/3/2021 1:05:49 PM | 6/3/2021 1:05:50 PM | IVR call: balance | Received call for balance for account 10037418 undefined | 7 | 2 | 4461 | 78 | 78 | 6/3/2021 1:05:50 PM | ||||||||||||||||||||||||||||||
| 409082 | 5285 | 6/3/2021 1:02:30 PM | 6/3/2021 1:02:59 PM | IVR call: statement | Received call for statement for account 10204743 sent message: 122 | 8 | 2 | 4460 | 79 | 79 | 6/3/2021 1:02:59 PM | 115851 | |||||||||||||||||||||||||||||
| 409076 | 5284 | 6/3/2021 12:59:40 PM | 6/3/2021 12:59:42 PM | IVR call: balance | Received call for balance for account 10425775 undefined | 7 | 2 | 4459 | 78 | 78 | 6/3/2021 12:59:42 PM | ||||||||||||||||||||||||||||||
| 409073 | 5283 | 6/3/2021 12:58:00 PM | 6/3/2021 12:58:02 PM | IVR call: balance | Received call for balance for account 10399914 undefined | 7 | 2 | 4458 | 78 | 78 | 6/3/2021 12:58:02 PM | ||||||||||||||||||||||||||||||
| 409071 | 5282 | 6/3/2021 12:57:47 PM | 6/3/2021 12:57:52 PM | IVR call: balance | Received call for balance for account 10050443 undefined | 7 | 2 | 4457 | 78 | 78 | 6/3/2021 12:57:52 PM | ||||||||||||||||||||||||||||||
| 409053 | 5281 | 6/3/2021 12:39:58 PM | 6/3/2021 12:40:00 PM | IVR call: balance | Received call for balance for account 10225335 undefined | 7 | 2 | 4456 | 78 | 78 | 6/3/2021 12:40:00 PM | ||||||||||||||||||||||||||||||
| 409050 | 5280 | 6/3/2021 12:38:39 PM | 6/3/2021 12:38:40 PM | IVR call: balance | Received call for balance for account 10020296 undefined | 7 | 2 | 4455 | 78 | 78 | 6/3/2021 12:38:40 PM | ||||||||||||||||||||||||||||||
| 409045 | 5236 | 6/3/2021 12:36:54 PM | 6/3/2021 12:36:56 PM | IVR call: balance | Received call for balance for account 10384386 undefined | 7 | 2 | 4409 | 78 | 78 | 6/3/2021 12:36:56 PM | ||||||||||||||||||||||||||||||
| 409042 | 5279 | 6/3/2021 12:35:30 PM | 6/3/2021 12:35:31 PM | IVR call: balance | Received call for balance for account 10411699 undefined | 7 | 2 | 4454 | 78 | 78 | 6/3/2021 12:35:31 PM | ||||||||||||||||||||||||||||||
| 5278 | 6/3/2021 12:22:41 PM | 11/2/2021 6:33:58 AM | 6 months policy 20210522 | 6 months policy 20210522<br/><b>Journal Number</b>: [836428]<br/><b>Journal Amount</b>: [-R1,745.07] | 27 | 3 | 4453 | 74 | 2 | 23 | 1 | 95 | [{"op":"R","uid":"6","un":"lusandad","dt":"2021-06-03T12:22:43.025Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-11-02T06:33:05.640Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-11-02T06:33:29.607Z"}] | 1 | 101 | 3 | 11/2/2021 6:33:58 AM | 172 | 3 | ||||||||||||||||||||||
| 409010 | 5192 | 6/3/2021 12:12:45 PM | 6/3/2021 12:13:02 PM | IVR call: statement | Received call for statement for account 10224381 sent message: 121 | 8 | 2 | 4374 | 79 | 79 | 6/3/2021 12:13:02 PM | 115850 | |||||||||||||||||||||||||||||
| 408989 | 6/3/2021 12:04:48 PM | 6/3/2021 12:04:48 PM | IVR call:$194 | Received call for $885 for account undefined | 6/3/2021 12:04:48 PM |