Details

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EscalationLevel
LatestCall
LatestChat
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Campaign
IsOpen
Customer
5278
LatestTicket
CreatedAt
6/3/2021 12:22:41 PM
UpdatedAt
11/2/2021 6:33:58 AM
Subject
6 months policy 20210522
Description
6 months policy 20210522<br/><b>Journal Number</b>: [836428]<br/><b>Journal Amount</b>: [-R1,745.07]
Priority
Disposition
27
ConversationType
3
Parent
Account
4453
OpenedBy
AssignedTo
74
Region
2
Department
23
QueryType
1
SubQueryType
95
Escalation
EscalationCron
History
[{"op":"R","uid":"6","un":"lusandad","dt":"2021-06-03T12:22:43.025Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-11-02T06:33:05.640Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-11-02T06:33:29.607Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
3
ResolvedAt
11/2/2021 6:33:58 AM
Thread
ResolvedBy
172
WasCreatedByCustomer
HasIvrcall
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3