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EscalationLevel
LatestCall
409141
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
5285
LatestTicket
CreatedAt
6/3/2021 1:31:20 PM
UpdatedAt
6/3/2021 1:31:21 PM
Subject
IVR call: balance
Description
Received call for balance for account 10204743 undefined
Priority
Disposition
7
ConversationType
2
Parent
Account
4460
OpenedBy
AssignedTo
Region
Department
QueryType
78
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
78
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
6/3/2021 1:31:21 PM
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
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