Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 458919 | 8272 | 7/22/2021 4:21:01 AM | 7/22/2021 4:21:03 AM | IVR call: balance | Received call for balance for account 10404332 undefined | 7 | 2 | 7280 | 78 | 78 | 7/22/2021 4:21:03 AM | ||||||||||||||||||||||||||||||
| 458914 | 8271 | 7/21/2021 9:42:28 PM | 7/21/2021 9:42:55 PM | IVR call: statement | Received call for statement for account 10013907 sent message: 1152 | 8 | 2 | 7279 | 79 | 79 | 7/21/2021 9:42:55 PM | 116881 | |||||||||||||||||||||||||||||
| 458911 | 4684 | 7/21/2021 8:30:43 PM | 7/21/2021 8:30:45 PM | IVR call: balance | Received call for balance for account 10009594 undefined | 7 | 2 | 3931 | 78 | 78 | 7/21/2021 8:30:45 PM | ||||||||||||||||||||||||||||||
| 458873 | 7645 | 7/21/2021 5:06:30 PM | 7/21/2021 5:06:32 PM | IVR call: balance | Received call for balance for account 10249889 undefined | 7 | 2 | 6696 | 78 | 78 | 7/21/2021 5:06:32 PM | ||||||||||||||||||||||||||||||
| 458871 | 7645 | 7/21/2021 5:05:34 PM | 7/21/2021 5:05:35 PM | IVR call: balance | Received call for balance for account 10249889 undefined | 7 | 2 | 6696 | 78 | 78 | 7/21/2021 5:05:35 PM | ||||||||||||||||||||||||||||||
| 458836 | 8270 | 7/21/2021 4:25:49 PM | 7/21/2021 4:25:51 PM | IVR call: balance | Received call for balance for account 10418232 undefined | 7 | 2 | 7278 | 78 | 78 | 7/21/2021 4:25:51 PM | ||||||||||||||||||||||||||||||
| 458729 | 6379 | 7/21/2021 2:25:35 PM | 7/21/2021 2:25:37 PM | IVR call: balance | Received call for balance for account 10369913 undefined | 7 | 2 | 5496 | 78 | 78 | 7/21/2021 2:25:37 PM | ||||||||||||||||||||||||||||||
| 458726 | 5093 | 7/21/2021 2:22:50 PM | 7/21/2021 2:23:13 PM | IVR call: statement | Received call for statement for account 10286033 sent message: 1151 | 8 | 2 | 1126 | 79 | 79 | 7/21/2021 2:23:13 PM | 116880 | |||||||||||||||||||||||||||||
| 458718 | 7536 | 7/21/2021 2:20:40 PM | 7/21/2021 2:20:41 PM | IVR call: balance | Received call for balance for account 10310693 undefined | 7 | 2 | 6589 | 78 | 78 | 7/21/2021 2:20:41 PM | ||||||||||||||||||||||||||||||
| 458716 | 6372 | 7/21/2021 2:15:24 PM | 7/21/2021 2:15:27 PM | IVR call: balance | Received call for balance for account 10256069 undefined | 7 | 2 | 5489 | 78 | 78 | 7/21/2021 2:15:27 PM | ||||||||||||||||||||||||||||||
| 458676 | 6605 | 7/21/2021 1:52:56 PM | 7/21/2021 1:53:19 PM | IVR call: statement | Received call for statement for account 10392726 sent message: 1150 | 8 | 2 | 5728 | 79 | 79 | 7/21/2021 1:53:19 PM | 116879 | |||||||||||||||||||||||||||||
| 458638 | 6385 | 7/21/2021 1:32:35 PM | 7/21/2021 1:32:56 PM | IVR call: statement | Received call for statement for account 20089626 sent message: 1149 | 8 | 2 | 5502 | 79 | 79 | 7/21/2021 1:32:56 PM | 116878 | |||||||||||||||||||||||||||||
| 458634 | 8269 | 7/21/2021 1:30:08 PM | 7/21/2021 1:30:32 PM | IVR call: statement | Received call for statement for account 10357052 sent message: 1148 | 8 | 2 | 7277 | 79 | 79 | 7/21/2021 1:30:32 PM | 116877 | |||||||||||||||||||||||||||||
| 458617 | 8268 | 7/21/2021 1:24:44 PM | 7/21/2021 1:25:02 PM | IVR call: statement | Received call for statement for account 10385319 sent message: 1147 | 8 | 2 | 7276 | 79 | 79 | 7/21/2021 1:25:02 PM | 116876 | |||||||||||||||||||||||||||||
| 8267 | 7/21/2021 1:18:30 PM | 2/5/2022 10:06:02 AM | Water charges on the road | Kindly be advised that this erf is a street/road between houses but is being charged water consumption. please investigate charges. | 23 | 3 | 7275 | 2 | 1 | 1 | 44 | [{"op":"R","uid":"73","un":"nombongof","dt":"2021-07-21T13:18:56.238Z"},{"op":"R","uid":"13","un":"unathig","dt":"2022-02-05T10:04:19.404Z"}] | 1 | 111 | 13 | 13 | |||||||||||||||||||||||||
| 458607 | 6528 | 7/21/2021 1:15:47 PM | 7/21/2021 1:16:08 PM | IVR call: meter-reading | Received call for meter-reading for account 10006754 Meter reading: [23352645] Meter type: [water] | 10 | 2 | 5646 | 81 | 81 | |||||||||||||||||||||||||||||||
| 8266 | 7/21/2021 12:27:08 PM | 4/12/2022 9:42:39 AM | LATE TERMINATION | ACCOUNT CLOSED,TRANSFER REFUSE TO NEW OWNER. | 30 | 3 | 7274 | 2 | 23 | 6 | 107 | [{"op":"R","uid":"16","un":"cumilem","dt":"2021-07-21T12:25:41.780Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-09-14T12:27:17.396Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-10-30T10:45:14.217Z"}] | 6 | 122 | 230 | 230 | |||||||||||||||||||||||||
| 458511 | 8264 | 7/21/2021 11:48:57 AM | 7/21/2021 11:48:57 AM | IVR call:$3 | Received call for $531 for account 10285676 | 7272 | 7/21/2021 11:48:57 AM | ||||||||||||||||||||||||||||||||||
| 458506 | 8124 | 7/21/2021 11:40:23 AM | 7/21/2021 11:40:25 AM | IVR call: balance | Received call for balance for account 10032407 undefined | 7 | 2 | 7150 | 78 | 78 | 7/21/2021 11:40:25 AM | ||||||||||||||||||||||||||||||
| 458505 | 8265 | 7/21/2021 11:39:32 AM | 10/15/2021 10:22:12 AM | IVR call: meter-reading | Received call for meter-reading for account 10366063 Meter reading: [16738] Meter type: [water] | 10 | 2 | 7273 | 81 | [{"op":"R","uid":"4","un":"babalwam","dt":"2021-10-15T10:19:30.082Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-10-15T10:22:12.456Z"}] | 81 | 4 |