Details
Conversation
-
EscalationLevel
-
-
LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
-
8266
-
LatestTicket
-
-
CreatedAt
-
7/21/2021 12:27:08 PM
-
UpdatedAt
-
4/12/2022 9:42:39 AM
-
Subject
-
LATE TERMINATION
-
Description
-
ACCOUNT CLOSED,TRANSFER REFUSE TO NEW OWNER.
-
Priority
-
-
Disposition
-
30
-
ConversationType
-
3
-
Parent
-
-
Account
-
7274
-
OpenedBy
-
-
AssignedTo
-
-
Region
-
2
-
Department
-
23
-
QueryType
-
6
-
SubQueryType
-
107
-
Escalation
-
-
EscalationCron
-
-
History
-
[{"op":"R","uid":"16","un":"cumilem","dt":"2021-07-21T12:25:41.780Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-09-14T12:27:17.396Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-10-30T10:45:14.217Z"}]
-
CreatedBy
-
-
UpdatedBy
-
-
Category
-
6
-
Subcategory
-
122
-
CreatedBy1
-
-
UpdatedBy1
-
230
-
ResolvedAt
-
-
Thread
-
-
ResolvedBy
-
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
-
Updator
-
230