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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
8266
LatestTicket
CreatedAt
7/21/2021 12:27:08 PM
UpdatedAt
4/12/2022 9:42:39 AM
Subject
LATE TERMINATION
Description
ACCOUNT CLOSED,TRANSFER REFUSE TO NEW OWNER.
Priority
Disposition
30
ConversationType
3
Parent
Account
7274
OpenedBy
AssignedTo
Region
2
Department
23
QueryType
6
SubQueryType
107
Escalation
EscalationCron
History
[{"op":"R","uid":"16","un":"cumilem","dt":"2021-07-21T12:25:41.780Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-09-14T12:27:17.396Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-10-30T10:45:14.217Z"}]
CreatedBy
UpdatedBy
Category
6
Subcategory
122
CreatedBy1
UpdatedBy1
230
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
230
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