QRC RESPONSE: Query Closed
Account number in the content of query (10070070) does not relate to the account number registered: 10413190.
Kindly log a new query with the correct account number and state the reason for requesting a reversal of charges. If it relates to being charged for Dog Tax, kindly forward your query to ShanaazA@buffalocity.gov.za to request the reversal of charges.
QRC UPDATED RESPONSE: Query Closed
Termination processed Dec 2022.
Consumer may forward the below required documents to VuyokaziYa@buffalocity.gov.za to request a refund:
1. A letter from the lawyers who did the transfer of the property. It should state that credit balance may be paid into the account holder’s bank account
2. Bank confirmation letter or 1 month stamped bank statement
QRC RESPONSE: Query Closed
Previous owner acc: 10384351 has been terminated and new owner account created. A request has been submitted on 12.03.2023 to finalize the service charges. Kindly view the March 2023 and/or April 2023 statements for the finalization of accounts.
Should there be a refund due, kindly forward the below required documents to VuyokaziYa@buffalocity.gov.za to request a refund:
1. A letter from the lawyers who did the transfer of the property. It should state that credit balance may be paid into the account holder’s bank account
2. Bank confirmation letter or 1 month stamped bank statement
QRC RESPONSE: QUERY CLOSED
Previous account has been terminated and new owner account created.
Should there be a refund due, kindly forward the below required documents to VuyokaziYa@buffalocity.gov.za to request a refund:
1. A letter from the lawyers who did the transfer of the property. It should state that credit balance may be paid into the account holder’s bank account
2. Bank confirmation letter or 1 month stamped bank statement
QRC RESPONSE: Query Closed
Previous account was terminated and new owner account created in Oct 2022.
Should there be a refund due, kindly forward the below required documents to VuyokaziYa@buffalocity.gov.za to request a refund:
1. A letter from the lawyers who did the transfer of the property. It should state that credit balance may be paid into the account holder’s bank account
2. Bank confirmation letter or 1 month stamped bank statement
QRC RESPONSE: Query Closed
Account terminated in Feb 2023
Consumer to forward the below required documents to VuyokaziYa@buffalocity.gov.za to request a refund:
1. A letter from the lawyers who did the transfer of the property. It should state that credit balance may be paid into the account holder’s bank account
2. Bank confirmation letter or 1 month stamped bank statement
QRC UPDATED RESPONSE: QUERY CLOSED
Request to transfer tenant account to owner account should be referred to the Data Quality Section for assessment of the owner/tenant project or to Bad Debt Section as accounts are related to Estate Late tenant.