Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1155275 | 47439 | 5/18/2023 10:56:38 AM | 5/18/2023 10:56:39 AM | IVR call: balance | Received call for balance for account 10235508 undefined | 7 | 2 | 27328 | 78 | ||||||||||||||||||||||||||||||||
| 1155274 | 47438 | 5/18/2023 10:55:40 AM | 5/18/2023 10:55:41 AM | IVR call: balance | Received call for balance for account 10440400 undefined | 7 | 2 | 28531 | 78 | ||||||||||||||||||||||||||||||||
| 1155270 | 47437 | 5/18/2023 10:50:31 AM | 5/18/2023 10:50:33 AM | IVR call: balance | Received call for balance for account 10354377 undefined | 7 | 2 | 18845 | 78 | ||||||||||||||||||||||||||||||||
| 17484 | 5/18/2023 10:47:50 AM | 5/18/2023 10:47:53 AM | 1 Panorama Place Vincent | Date:30-03-2023 Water meter#:191011710 Refer photograph | 23 | 3 | 16924 | 17 | 2 | 23 | 1 | 111 | 1019 | ||||||||||||||||||||||||||||
| 1155260 | 47436 | 5/18/2023 10:44:58 AM | 5/18/2023 10:45:15 AM | IVR call: statement | Received call for statement for account 10354377 sent message: 42180 | 8 | 2 | 18845 | 79 | ||||||||||||||||||||||||||||||||
| 1155253 | 47435 | 5/18/2023 10:42:12 AM | 5/18/2023 10:42:13 AM | IVR call: balance | Received call for balance for account 10429124 undefined | 7 | 2 | 33203 | 78 | ||||||||||||||||||||||||||||||||
| 47434 | 5/18/2023 10:41:58 AM | 5/18/2023 10:42:01 AM | Water bill too high | I have received a bill based on usage of 429kl. This is based on 9 months inbetween readings. So this figure of 429kl should be divided monthly and not charged as one amount in the highest tariff bracket. I can't pay almost R18k for water. | 23 | 3 | 33202 | 15 | 2 | 23 | 1 | 50 | 3392 | ||||||||||||||||||||||||||||
| 1155209 | 47433 | 5/18/2023 10:03:19 AM | 5/18/2023 10:03:20 AM | IVR call: balance | Received call for balance for account 10172906 undefined | 7 | 2 | 33201 | 78 | ||||||||||||||||||||||||||||||||
| 1155205 | 47432 | 5/18/2023 10:02:32 AM | 5/18/2023 10:02:33 AM | IVR call: balance | Received call for balance for account 10292671 undefined | 7 | 2 | 5860 | 78 | ||||||||||||||||||||||||||||||||
| 1155177 | 47431 | 5/18/2023 9:43:26 AM | 5/18/2023 9:43:28 AM | IVR call: balance | Received call for balance for account 10355873 undefined | 7 | 2 | 17566 | 78 | ||||||||||||||||||||||||||||||||
| 47428 | 5/18/2023 9:42:45 AM | 5/18/2023 9:42:48 AM | 6 MONTHS POLICY | 6 MONTHS POLICY<div><br></div> | 23 | 3 | 33199 | 82 | 15 | 2 | 23 | 1 | 101 | 194 | |||||||||||||||||||||||||||
| 1155160 | 47430 | 5/18/2023 9:37:23 AM | 5/18/2023 9:37:41 AM | IVR call: statement | Received call for statement for account 10442965 sent message: 42173 | 8 | 2 | 33194 | 79 | ||||||||||||||||||||||||||||||||
| 1155155 | 47429 | 5/18/2023 9:35:26 AM | 5/18/2023 9:35:39 AM | IVR call: statement | Received call for statement for account 10366211 sent message: 42172 | 8 | 2 | 33200 | 79 | ||||||||||||||||||||||||||||||||
| 1155076 | 47427 | 5/18/2023 8:57:19 AM | 5/18/2023 8:57:20 AM | IVR call: balance | Received call for balance for account 10387404 undefined | 7 | 2 | 29378 | 78 | ||||||||||||||||||||||||||||||||
| 1155073 | 47426 | 5/18/2023 8:56:36 AM | 5/18/2023 8:56:37 AM | IVR call: balance | Received call for balance for account 10028724 undefined | 7 | 2 | 1587 | 78 | ||||||||||||||||||||||||||||||||
| 1155037 | 47425 | 5/18/2023 8:49:36 AM | 5/18/2023 8:49:37 AM | IVR call: balance | Received call for balance for account 10169561 undefined | 7 | 2 | 6220 | 78 | ||||||||||||||||||||||||||||||||
| 1155021 | 47424 | 5/18/2023 8:44:34 AM | 5/18/2023 8:44:51 AM | IVR call: statement | Received call for statement for account 10115517 sent message: 42169 | 8 | 2 | 33198 | 79 | ||||||||||||||||||||||||||||||||
| 1155014 | 47423 | 5/18/2023 8:38:22 AM | 5/18/2023 8:38:23 AM | IVR call: balance | Received call for balance for account 10443538 undefined | 7 | 2 | 33197 | 78 | ||||||||||||||||||||||||||||||||
| 1155007 | 47422 | 5/18/2023 8:32:32 AM | 5/18/2023 8:33:06 AM | IVR call: statement | Received call for statement for account 10443538 sent message: 42168 | 8 | 2 | 33197 | 79 | ||||||||||||||||||||||||||||||||
| 1155003 | 47421 | 5/18/2023 8:30:59 AM | 5/18/2023 8:31:00 AM | IVR call: balance | Received call for balance for account 10443392 undefined | 7 | 2 | 33196 | 78 |