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CreatedAt
5/18/2023 10:41:58 AM
UpdatedAt
5/18/2023 10:42:01 AM
Subject
Water bill too high
Description
I have received a bill based on usage of 429kl. This is based on 9 months inbetween readings. So this figure of 429kl should be divided monthly and not charged as one amount in the highest tariff bracket. I can't pay almost R18k for water.
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33202
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HasIvrcall
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