Details

Conversation


EscalationLevel
LatestCall
1155260
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
47436
LatestTicket
CreatedAt
5/18/2023 10:44:58 AM
UpdatedAt
5/18/2023 10:45:15 AM
Subject
IVR call: statement
Description
Received call for statement for account 10354377 sent message: 42180
Priority
Disposition
8
ConversationType
2
Parent
Account
18845
OpenedBy
AssignedTo
Region
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
79
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator