Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1032217 | 1/23/2023 10:06:01 AM | 1/23/2023 10:06:02 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 32235 | 1/23/2023 10:00:17 AM | 3/12/2023 7:33:54 AM | late termination query | transfer services from previous owner to current owner.<div><br></div><div>QRC RESPONSE: Query Closed</div><div>Acc: 10310469 was terminated and finalized in Feb 2023</div> | 27 | 3 | 5543 | 16 | 5 | 2 | 23 | 6 | 122 | 3/12/2023 7:33:54 AM | 143973 | 3 | 16 | 3 | |||||||||||||||||||||||
| 1032208 | 1/23/2023 10:00:17 AM | 1/23/2023 10:00:17 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1032207 | 1/23/2023 9:59:14 AM | 1/23/2023 9:59:15 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1032203 | 1/23/2023 9:58:27 AM | 1/23/2023 9:58:28 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 36937 | 1/23/2023 9:46:22 AM | 1/23/2023 9:46:23 AM | Water query | High interim water bill in December 2023 | 5 | 2 | 5347 | 34 | 77 | 34 | |||||||||||||||||||||||||||||||
| 1032160 | 1/23/2023 9:45:04 AM | 1/23/2023 9:45:05 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1032157 | 1/23/2023 9:44:15 AM | 1/23/2023 9:44:15 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 36939 | 1/23/2023 9:43:25 AM | 1/23/2023 9:43:28 AM | Water query | High interim water bill in December 2023 | 5 | 2 | 29732 | 34 | 77 | 34 | |||||||||||||||||||||||||||||||
| 1032123 | 1/23/2023 9:37:06 AM | 1/23/2023 9:37:07 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1032117 | 1/23/2023 9:36:25 AM | 1/23/2023 9:36:27 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1032104 | 1/23/2023 9:35:35 AM | 1/23/2023 9:35:36 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1032099 | 1/23/2023 9:35:29 AM | 1/23/2023 9:35:31 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1032093 | 1/23/2023 9:34:48 AM | 1/23/2023 9:34:49 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1032077 | 1/23/2023 9:23:47 AM | 1/23/2023 9:23:48 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 31408 | 1/23/2023 9:20:09 AM | 1/23/2023 9:20:09 AM | water leak | 2021.09 - 22.12 h/c water | 30 | 3 | 25557 | 4 | 3 | 1 | 96 | 4 | |||||||||||||||||||||||||||||
| 1032054 | 1/23/2023 9:09:46 AM | 1/23/2023 9:09:47 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1032051 | 1/23/2023 9:08:56 AM | 1/23/2023 9:08:57 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1032041 | 1/23/2023 9:00:50 AM | 1/23/2023 9:00:51 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1032040 | 1/23/2023 8:59:23 AM | 1/23/2023 8:59:24 AM | IVR call:? | Received call for ? for account undefined |