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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
36937
LatestTicket
CreatedAt
1/23/2023 9:46:22 AM
UpdatedAt
1/23/2023 9:46:23 AM
Subject
Water query
Description
High interim water bill in December 2023
Priority
Disposition
5
ConversationType
2
Parent
Account
5347
OpenedBy
34
AssignedTo
Region
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
77
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
34
Updator
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