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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
31408
LatestTicket
CreatedAt
1/23/2023 9:20:09 AM
UpdatedAt
1/23/2023 9:20:09 AM
Subject
water leak
Description
2021.09 - 22.12 h/c water 
Priority
Disposition
30
ConversationType
3
Parent
Account
25557
OpenedBy
4
AssignedTo
Region
3
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
4
Updator
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