Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 2170 | 3/9/2021 7:46:15 AM | 3/2/2022 8:22:38 AM | Water query - High consumption | Water query - High consumption<div>water readings were not taken for five months.</div><div>does not qualify for six months policy 02/2020 period,credit higher than debit.</div> | 27 | 3 | 1982 | 37 | 2 | 23 | 77 | 67 | [{"op":"R","uid":"37","un":"sokanan","dt":"2021-03-09T07:46:01.410Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-10-16T11:51:17.849Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-10-17T09:48:26.807Z"}] | 1 | 101 | 12 | 3/2/2022 8:22:38 AM | 37 | 12 | ||||||||||||||||||||||
| 2168 | 3/9/2021 7:35:09 AM | 2/25/2022 9:01:52 AM | water query | Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query. <br> | 4 | 3 | 1981 | 29 | 4 | 23 | 77 | 67 | [{"op":"R","uid":"29","un":"thendekam","dt":"2021-03-09T07:35:11.210Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-08-30T10:23:56.571Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T08:41:17.836Z"}] | 9 | 123 | 20 | 2/25/2022 9:01:52 AM | 29 | 20 | ||||||||||||||||||||||
| 2167 | 3/9/2021 7:27:33 AM | 2/25/2022 9:01:52 AM | water query | Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query. | 4 | 3 | 1980 | 29 | 2 | 23 | 77 | 67 | [{"op":"R","uid":"29","un":"thendekam","dt":"2021-03-09T07:27:35.349Z"},{"op":"R","uid":"29","un":"thendekam","dt":"2021-03-09T07:27:41.509Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T08:41:36.899Z"},{"op":"R","uid":"13","un":"unathig","dt":"2021-11-20T11:27:24.598Z"}] | 9 | 123 | 20 | 2/25/2022 9:01:52 AM | 29 | 20 | ||||||||||||||||||||||
| 2166 | 3/9/2021 7:19:04 AM | 2/25/2022 9:01:52 AM | water query | Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query. | 4 | 3 | 1979 | 29 | 2 | 23 | 77 | 67 | [{"op":"R","uid":"29","un":"thendekam","dt":"2021-03-09T07:19:06.776Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T08:41:55.534Z"}] | 9 | 123 | 20 | 2/25/2022 9:01:52 AM | 29 | 20 | ||||||||||||||||||||||
| 2165 | 3/9/2021 7:16:40 AM | 3/2/2022 8:22:38 AM | duplicate water charge | duplicate water charge | 27 | 3 | 1978 | 37 | 2 | 23 | 77 | 67 | [{"op":"R","uid":"37","un":"sokanan","dt":"2021-03-09T07:16:26.651Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T08:42:12.262Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-30T08:18:14.037Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-11-14T07:23:23.111Z"}] | 1 | 111 | 11 | 3/2/2022 8:22:38 AM | 37 | 11 | ||||||||||||||||||||||
| 2162 | 3/9/2021 7:02:07 AM | 2/2/2022 12:28:44 PM | high water consumption | <table border="0" cellpadding="0" cellspacing="0" width="668" style="border-collapse: collapse;width:501pt"><tbody><tr height="26" style="height:19.5pt"> <td height="26" class="xl65" width="668" style="height:19.5pt;width:501pt">Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query.</td></tr></tbody></table> | 4 | 3 | 72 | 2 | 23 | 1 | 67 | 976 | [{"op":"R","uid":"73","un":"nombongof","dt":"2021-03-09T06:58:38.147Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T08:43:12.622Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-30T08:17:04.042Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-30T08:17:41.745Z"}] | 9 | 123 | 14 | 2/2/2022 12:28:44 PM | 73 | 14 | ||||||||||||||||||||||
| 2164 | 3/9/2021 6:46:40 AM | 2/25/2022 9:01:52 AM | WATER QUERY | Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query. | 4 | 3 | 1977 | 29 | 4 | 23 | 77 | 67 | [{"op":"R","uid":"29","un":"thendekam","dt":"2021-03-09T06:46:42.304Z"},{"op":"R","uid":"29","un":"thendekam","dt":"2021-03-09T06:46:53.492Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T08:43:30.543Z"}] | 9 | 123 | 20 | 2/25/2022 9:01:52 AM | 29 | 20 | ||||||||||||||||||||||
| 2163 | 3/9/2021 6:41:53 AM | 3/28/2022 7:07:05 AM | water query | 06 Month policy adjustment 2021/02<div><br></div><br/><b>Journal Number</b>: [418971]<br/><b>Journal Amount</b>: [-R21,547.78] | 27 | 3 | 1976 | 15 | 4 | 23 | 1 | 67 | 974 | [{"op":"R","uid":"29","un":"thendekam","dt":"2021-03-09T06:41:57.037Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T08:43:50.734Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-12-19T11:26:08.836Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-12-19T11:27:14.160Z"}] | 1 | 101 | 3 | 3/28/2022 7:07:05 AM | 15 | 3 | |||||||||||||||||||||
| 2160 | 3/9/2021 6:33:47 AM | 2/25/2022 9:01:52 AM | water query | Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query. | 4 | 3 | 1975 | 29 | 4 | 23 | 77 | 67 | [{"op":"R","uid":"29","un":"thendekam","dt":"2021-03-09T06:33:49.359Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-08-28T06:37:30.412Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T08:44:10.070Z"}] | 9 | 123 | 20 | 2/25/2022 9:01:52 AM | 29 | 20 | ||||||||||||||||||||||
| 2157 | 3/8/2021 12:46:44 PM | 2/24/2022 10:34:50 AM | water query | water query | 27 | 3 | 1974 | 26 | 2 | 23 | 77 | 67 | [{"op":"R","uid":"26","un":"nobulalim","dt":"2021-03-08T12:46:46.351Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-13T09:18:06.940Z"}] | 1 | 111 | 17 | 2/24/2022 10:34:50 AM | 26 | 17 | ||||||||||||||||||||||
| 2156 | 3/8/2021 12:37:30 PM | 2/24/2022 10:34:50 AM | Late termination | Late termination<div>Regitration date 2020/08 ,billing Coastal region to terminate<br></div> | 27 | 3 | 1973 | 26 | 2 | 23 | 6 | 107 | [{"op":"R","uid":"26","un":"nobulalim","dt":"2021-03-08T12:37:32.460Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-07T09:32:12.343Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-07T09:32:42.849Z"},{"op":"R","uid":"173","un":"olgad","dt":"2021-08-10T08:38:35.689Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-09-08T10:08:46.108Z"}] | 6 | 107 | 2/24/2022 10:34:50 AM | 26 | 172 | |||||||||||||||||||||||
| 2155 | 3/8/2021 12:31:59 PM | 2/2/2022 12:28:44 PM | High water consumption query | Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query. | 4 | 3 | 72 | 2 | 23 | 77 | 67 | [{"op":"R","uid":"73","un":"nombongof","dt":"2021-03-08T12:31:46.570Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T08:46:07.575Z"}] | 9 | 123 | 20 | 2/2/2022 12:28:44 PM | 73 | 20 | |||||||||||||||||||||||
| 2154 | 3/8/2021 12:31:03 PM | 2/24/2022 10:34:50 AM | INCORRECT READINGS | Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query. | 4 | 3 | 1972 | 26 | 3 | 23 | 1 | 44 | 970 | [{"op":"R","uid":"26","un":"nobulalim","dt":"2021-03-08T12:31:06.461Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T08:46:35.287Z"}] | 9 | 123 | 20 | 2/24/2022 10:34:50 AM | 26 | 20 | |||||||||||||||||||||
| 2153 | 3/8/2021 12:27:03 PM | 2/24/2022 10:34:50 AM | WATER QUERY | Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query. | 27 | 3 | 1971 | 26 | 3 | 23 | 77 | 67 | [{"op":"R","uid":"26","un":"nobulalim","dt":"2021-03-08T12:27:16.863Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-10-23T08:10:36.325Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T08:46:54.928Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-11-10T12:48:08.143Z"}] | 9 | 123 | 6 | 2/24/2022 10:34:50 AM | 26 | 6 | ||||||||||||||||||||||
| 2152 | 3/8/2021 12:21:31 PM | 2/24/2022 10:34:50 AM | water query | Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query. | 27 | 3 | 1970 | 26 | 2 | 23 | 77 | 67 | [{"op":"R","uid":"26","un":"nobulalim","dt":"2021-03-08T12:21:45.302Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-10-17T08:21:37.300Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T08:47:12.703Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-11-10T11:59:26.416Z"}] | 9 | 123 | 6 | 2/24/2022 10:34:50 AM | 26 | 6 | ||||||||||||||||||||||
| 2151 | 3/8/2021 11:40:47 AM | 2/2/2022 12:28:44 PM | Property sold | Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query. | 4 | 3 | 72 | 2 | 23 | 77 | 107 | [{"op":"R","uid":"73","un":"nombongof","dt":"2021-03-08T11:40:42.671Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T08:47:33.770Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-30T09:32:50.279Z"}] | 9 | 123 | 20 | 2/2/2022 12:28:44 PM | 73 | 20 | |||||||||||||||||||||||
| 2150 | 3/8/2021 11:26:52 AM | 2/2/2022 12:28:44 PM | high water consumption query | Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query. | 4 | 3 | 72 | 2 | 23 | 77 | 67 | [{"op":"R","uid":"73","un":"nombongof","dt":"2021-03-08T11:26:41.459Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T08:48:00.374Z"}] | 9 | 123 | 20 | 2/2/2022 12:28:44 PM | 73 | 20 | |||||||||||||||||||||||
| 2149 | 3/8/2021 11:06:45 AM | 8/7/2021 9:33:13 AM | Late termination | Late termination,Regitration date 2019/06 ,billing Coastal region to terminate | 27 | 3 | 1969 | 33 | 2 | 23 | 6 | 107 | [{"op":"R","uid":"33","un":"luxolon","dt":"2021-03-08T11:06:47.880Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-07T09:30:50.774Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-07T09:31:27.732Z"}] | 6 | 107 | 8/7/2021 9:33:13 AM | 33 | 12 | |||||||||||||||||||||||
| 2148 | 3/8/2021 10:48:33 AM | 2/2/2022 12:28:44 PM | high electricity consumption | Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query. | 4 | 3 | 72 | 2 | 23 | 77 | 44 | [{"op":"R","uid":"73","un":"nombongof","dt":"2021-03-08T10:48:21.300Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T08:48:24.881Z"}] | 9 | 123 | 20 | 2/2/2022 12:28:44 PM | 73 | 20 | |||||||||||||||||||||||
| 2147 | 3/8/2021 10:44:36 AM | 8/7/2021 8:50:11 AM | Late Termination / Refund | Late Termination - Consumer sold the property<div>Refund - There is money due to the consumer</div> | 27 | 3 | 1968 | 33 | 2 | 23 | 6 | 107 | [{"op":"R","uid":"33","un":"luxolon","dt":"2021-03-08T10:44:39.062Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-07T08:48:14.320Z"}] | 6 | 107 | 8/7/2021 8:50:11 AM | 33 | 12 |