Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
2165
LatestTicket
CreatedAt
3/9/2021 7:16:40 AM
UpdatedAt
3/2/2022 8:22:38 AM
Subject
duplicate water charge
Description
duplicate water charge
Priority
Disposition
27
ConversationType
3
Parent
Account
1978
OpenedBy
AssignedTo
37
Region
2
Department
23
QueryType
77
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"37","un":"sokanan","dt":"2021-03-09T07:16:26.651Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T08:42:12.262Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-30T08:18:14.037Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-11-14T07:23:23.111Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
111
CreatedBy1
UpdatedBy1
11
ResolvedAt
3/2/2022 8:22:38 AM
Thread
ResolvedBy
37
WasCreatedByCustomer
HasIvrcall
Creator
Updator
11