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EscalationLevel
LatestCall
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Campaign
IsOpen
Customer
2163
LatestTicket
CreatedAt
3/9/2021 6:41:53 AM
UpdatedAt
3/28/2022 7:07:05 AM
Subject
water query
Description
06 Month policy adjustment 2021/02<div><br></div><br/><b>Journal Number</b>: [418971]<br/><b>Journal Amount</b>: [-R21,547.78]
Priority
Disposition
27
ConversationType
3
Parent
Account
1976
OpenedBy
AssignedTo
15
Region
4
Department
23
QueryType
1
SubQueryType
67
Escalation
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974
History
[{"op":"R","uid":"29","un":"thendekam","dt":"2021-03-09T06:41:57.037Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T08:43:50.734Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-12-19T11:26:08.836Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-12-19T11:27:14.160Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
3
ResolvedAt
3/28/2022 7:07:05 AM
Thread
ResolvedBy
15
WasCreatedByCustomer
HasIvrcall
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3
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