Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 427351 | 6605 | 6/22/2021 2:09:43 AM | 6/22/2021 2:09:45 AM | IVR call: balance | Received call for balance for account 10392726 undefined | 7 | 2 | 5728 | 78 | 78 | 6/22/2021 2:09:45 AM | ||||||||||||||||||||||||||||||
| 427350 | 6605 | 6/22/2021 2:08:11 AM | 6/22/2021 2:08:36 AM | IVR call: statement | Received call for statement for account 10392726 sent message: 437 | 8 | 2 | 5728 | 79 | 79 | 6/22/2021 2:08:36 AM | 116166 | |||||||||||||||||||||||||||||
| 427349 | 6317 | 6/21/2021 8:41:05 PM | 6/21/2021 8:41:34 PM | IVR call: statement | Received call for statement for account 10012003 sent message: 436 | 8 | 2 | 5439 | 79 | 79 | 6/21/2021 8:41:34 PM | 116165 | |||||||||||||||||||||||||||||
| 427347 | 6317 | 6/21/2021 8:40:04 PM | 6/21/2021 8:40:06 PM | IVR call: balance | Received call for balance for account 10012003 undefined | 7 | 2 | 5439 | 78 | 78 | 6/21/2021 8:40:06 PM | ||||||||||||||||||||||||||||||
| 427307 | 6604 | 6/21/2021 6:08:54 PM | 6/21/2021 6:08:56 PM | IVR call: balance | Received call for balance for account 20340832 undefined | 7 | 2 | 5727 | 78 | 78 | 6/21/2021 6:08:56 PM | ||||||||||||||||||||||||||||||
| 427305 | 6604 | 6/21/2021 5:55:21 PM | 6/21/2021 5:55:23 PM | IVR call: balance | Received call for balance for account 20340832 undefined | 7 | 2 | 5727 | 78 | 78 | 6/21/2021 5:55:23 PM | ||||||||||||||||||||||||||||||
| 427304 | 6604 | 6/21/2021 5:54:03 PM | 6/21/2021 5:54:05 PM | IVR call: balance | Received call for balance for account 20340832 undefined | 7 | 2 | 5727 | 78 | 78 | 6/21/2021 5:54:05 PM | ||||||||||||||||||||||||||||||
| 427258 | 6603 | 6/21/2021 4:45:35 PM | 3/24/2022 6:24:36 AM | IVR call: statement | Received call for statement for account 10407945 sent message: 435 | 8 | 2 | 5726 | 79 | [{"op":"R","uid":"20","un":"nzwanam","dt":"2021-06-22T06:45:29.924Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2022-03-24T06:24:36.059Z"}] | 79 | 3/24/2022 6:24:36 AM | 116164 | 201 | |||||||||||||||||||||||||||
| 427212 | 6602 | 6/21/2021 3:39:04 PM | 6/21/2021 3:39:06 PM | IVR call: balance | Received call for balance for account 10345828 undefined | 7 | 2 | 5725 | 78 | 78 | 6/21/2021 3:39:06 PM | ||||||||||||||||||||||||||||||
| 427206 | 4720 | 6/21/2021 3:30:05 PM | 6/21/2021 3:30:06 PM | IVR call: balance | Received call for balance for account 10310482 undefined | 7 | 2 | 3997 | 78 | 78 | 6/21/2021 3:30:06 PM | ||||||||||||||||||||||||||||||
| 427204 | 4724 | 6/21/2021 3:28:59 PM | 6/21/2021 3:29:01 PM | IVR call: balance | Received call for balance for account 10384781 undefined | 7 | 2 | 4000 | 78 | 78 | 6/21/2021 3:29:01 PM | ||||||||||||||||||||||||||||||
| 427176 | 6601 | 6/21/2021 2:43:05 PM | 6/21/2021 2:43:07 PM | IVR call: balance | Received call for balance for account 10375937 undefined | 7 | 2 | 5724 | 78 | 78 | 6/21/2021 2:43:07 PM | ||||||||||||||||||||||||||||||
| 427136 | 6599 | 6/21/2021 2:06:07 PM | 6/21/2021 2:06:26 PM | IVR call: statement | Received call for statement for account 10074398 sent message: 434 | 8 | 2 | 5722 | 79 | 79 | 6/21/2021 2:06:26 PM | 116163 | |||||||||||||||||||||||||||||
| 427129 | 6600 | 6/21/2021 2:04:21 PM | 6/21/2021 2:04:46 PM | IVR call: statement | Received call for statement for account 10079348 sent message: 433 | 8 | 2 | 5723 | 79 | 79 | 6/21/2021 2:04:46 PM | 116162 | |||||||||||||||||||||||||||||
| 427128 | 6599 | 6/21/2021 2:03:34 PM | 6/21/2021 2:03:36 PM | IVR call: balance | Received call for balance for account 10074398 undefined | 7 | 2 | 5722 | 78 | 78 | 6/21/2021 2:03:36 PM | ||||||||||||||||||||||||||||||
| 6598 | 6/21/2021 1:54:33 PM | 8/8/2021 6:01:37 AM | spread consumption | Journal Done<br/><b>Journal Number</b>: [854888] | 24 | 3 | 5721 | 2 | 23 | 1 | 67 | [{"op":"R","uid":"17","un":"cwayitak","dt":"2021-06-21T13:53:44.724Z"}] | 1 | 67 | 17 | ||||||||||||||||||||||||||
| 6597 | 6/21/2021 1:54:01 PM | 4/12/2022 9:43:30 AM | late termination | Late termination 201703-202103<br/><b>Journal Number</b>: [342449] | 24 | 3 | 5720 | 2 | 23 | 6 | 59 | [{"op":"R","uid":"172","un":"sesonad","dt":"2021-06-21T13:53:10.447Z"}] | 6 | 59 | 172 | ||||||||||||||||||||||||||
| 6596 | 6/21/2021 1:50:03 PM | 7/3/2022 10:29:50 AM | WATER QUERY | <span style="background-color: rgb(255, 255, 255);">availability charges ,Vacant land</span> | 27 | 3 | 5719 | 7 | 2 | 23 | 1 | 67 | [{"op":"R","uid":"14","un":"asandag","dt":"2021-06-21T13:49:13.244Z"}] | 1 | 67 | 7/3/2022 10:29:49 AM | 12 | 12 | |||||||||||||||||||||||
| 6595 | 6/21/2021 1:41:05 PM | 11/5/2021 8:01:33 AM | Late termination | Late termination 201611-202102<br><b>Journal Number</b>: [108462]<div><br></div><div><b>RESPONSE QRC</b>:LATE TERMINATION ,JOURNAL{108462} AUTHORISED</div> | 27 | 3 | 5718 | 75 | 3 | 23 | 6 | 59 | [{"op":"R","uid":"172","un":"sesonad","dt":"2021-06-21T13:40:14.199Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-11-03T08:25:59.931Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-11-05T07:59:58.380Z"}] | 6 | 122 | 230 | 11/5/2021 8:01:33 AM | 173 | 230 | ||||||||||||||||||||||
| 6594 | 6/21/2021 1:40:55 PM | 2/1/2022 1:41:08 PM | plumbers letter submitted | monitor consumption<div><br></div><div>Duplicate Query resolved on Ref #22730</div> | 27 | 3 | 5717 | 7 | 3 | 23 | 1 | 96 | [{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-06-21T13:43:13.544Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2022-02-01T13:40:20.140Z"}] | 1 | 96 | 3 | 2/1/2022 1:41:08 PM | 7 | 3 |