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Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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6594
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LatestTicket
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CreatedAt
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6/21/2021 1:40:55 PM
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UpdatedAt
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2/1/2022 1:41:08 PM
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Subject
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plumbers letter submitted
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Description
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monitor consumption<div><br></div><div>Duplicate Query resolved on Ref #22730</div>
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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5717
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OpenedBy
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AssignedTo
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7
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Region
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3
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Department
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23
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QueryType
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1
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SubQueryType
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96
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-06-21T13:43:13.544Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2022-02-01T13:40:20.140Z"}]
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Category
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1
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Subcategory
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96
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CreatedBy1
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UpdatedBy1
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3
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ResolvedAt
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2/1/2022 1:41:08 PM
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Thread
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ResolvedBy
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7
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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3