Details
Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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6595
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LatestTicket
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CreatedAt
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6/21/2021 1:41:05 PM
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UpdatedAt
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11/5/2021 8:01:33 AM
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Subject
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Late termination
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Description
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Late termination 201611-202102<br><b>Journal Number</b>: [108462]<div><br></div><div><b>RESPONSE QRC</b>:LATE TERMINATION ,JOURNAL{108462} AUTHORISED</div>
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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5718
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OpenedBy
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AssignedTo
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75
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Region
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3
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Department
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23
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QueryType
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6
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SubQueryType
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59
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"172","un":"sesonad","dt":"2021-06-21T13:40:14.199Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-11-03T08:25:59.931Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-11-05T07:59:58.380Z"}]
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CreatedBy
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UpdatedBy
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Category
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6
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Subcategory
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122
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CreatedBy1
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UpdatedBy1
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230
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ResolvedAt
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11/5/2021 8:01:33 AM
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Thread
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ResolvedBy
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173
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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230