Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1074508 | 39894 | 2/23/2023 11:10:10 AM | 2/23/2023 11:10:12 AM | IVR call: balance | Received call for balance for account 10169561 undefined | 7 | 2 | 6220 | 78 | ||||||||||||||||||||||||||||||||
| 39891 | 2/23/2023 11:03:53 AM | 2/23/2023 11:13:36 AM | WATER | CONSUMER SUBMITTED WATER READINGS 0012 ON THE 22/02/2023 FROM THE NEW METER NO. 21A006221 PROPERTY WAS REGISTERD ON THE 2022/07/01 PLEASE REVERSE CHARGES FROM MARCH - JUNE 2022. | 6 | 3 | 31105 | 114 | 17 | 4 | 23 | 1 | 111 | 201 | 201 | ||||||||||||||||||||||||||
| 1074490 | 39893 | 2/23/2023 11:02:01 AM | 2/23/2023 11:02:02 AM | IVR call: balance | Received call for balance for account 10240834 undefined | 7 | 2 | 51 | 78 | ||||||||||||||||||||||||||||||||
| 1074447 | 39892 | 2/23/2023 10:38:11 AM | 2/23/2023 10:38:12 AM | IVR call: balance | Received call for balance for account 10294039 undefined | 7 | 2 | 4577 | 78 | ||||||||||||||||||||||||||||||||
| 39890 | 2/23/2023 10:30:17 AM | 2/23/2023 10:30:22 AM | water | over read water meter | 6 | 3 | 31104 | 112 | 17 | 2 | 23 | 1 | 111 | 203 | |||||||||||||||||||||||||||
| 1074430 | 39889 | 2/23/2023 10:26:30 AM | 2/23/2023 10:26:32 AM | IVR call: balance | Received call for balance for account 10363015 undefined | 7 | 2 | 31103 | 78 | ||||||||||||||||||||||||||||||||
| 1074396 | 39888 | 2/23/2023 10:13:11 AM | 2/23/2023 10:13:32 AM | IVR call: statement | Received call for statement for account 10425344 sent message: 35989 | 8 | 2 | 10052 | 79 | ||||||||||||||||||||||||||||||||
| 1074341 | 39887 | 2/23/2023 9:45:51 AM | 2/23/2023 9:45:52 AM | IVR call: balance | Received call for balance for account 10389852 undefined | 7 | 2 | 31089 | 78 | ||||||||||||||||||||||||||||||||
| 1074305 | 39886 | 2/23/2023 9:21:05 AM | 2/23/2023 9:21:21 AM | IVR call: statement | Received call for statement for account 10237379 sent message: 35985 | 8 | 2 | 4811 | 79 | ||||||||||||||||||||||||||||||||
| 1074302 | 39885 | 2/23/2023 9:18:58 AM | 2/23/2023 9:18:59 AM | IVR call: balance | Received call for balance for account 10247066 undefined | 7 | 2 | 12772 | 78 | ||||||||||||||||||||||||||||||||
| 16768 | 2/23/2023 9:15:25 AM | 2/23/2023 9:15:28 AM | Water bill | We detected a water leak which was repaired and I attach the plumbers letter and invoice. Unfortunately it was only discovered late as there were 3 months where interim charges were made. Please can you adjust this charge. Thank you | 23 | 3 | 31029 | 17 | 2 | 23 | 1 | 96 | 764 | ||||||||||||||||||||||||||||
| 1074195 | 39884 | 2/23/2023 8:44:00 AM | 2/23/2023 8:44:01 AM | IVR call: balance | Received call for balance for account 10361418 undefined | 7 | 2 | 4988 | 78 | ||||||||||||||||||||||||||||||||
| 1074194 | 39883 | 2/23/2023 8:43:21 AM | 2/23/2023 8:43:22 AM | IVR call: balance | Received call for balance for account 10359944 undefined | 7 | 2 | 18424 | 78 | ||||||||||||||||||||||||||||||||
| 1074181 | 39882 | 2/23/2023 8:40:38 AM | 2/23/2023 8:40:51 AM | IVR call: statement | Received call for statement for account 10432581 sent message: 35979 | 8 | 2 | 31102 | 79 | ||||||||||||||||||||||||||||||||
| 1074175 | 39881 | 2/23/2023 8:38:58 AM | 2/23/2023 8:38:59 AM | IVR call: balance | Received call for balance for account 10418820 undefined | 7 | 2 | 7448 | 78 | ||||||||||||||||||||||||||||||||
| 1074134 | 39880 | 2/23/2023 8:26:40 AM | 2/23/2023 8:26:43 AM | IVR call: balance | Received call for balance for account 10018171 undefined | 7 | 2 | 19791 | 78 | ||||||||||||||||||||||||||||||||
| 1074130 | 39879 | 2/23/2023 8:25:38 AM | 2/23/2023 8:25:39 AM | IVR call: balance | Received call for balance for account 10018171 undefined | 7 | 2 | 19791 | 78 | ||||||||||||||||||||||||||||||||
| 1074116 | 39878 | 2/23/2023 8:22:23 AM | 2/23/2023 8:22:44 AM | IVR call: statement | Received call for statement for account 10406237 sent message: 35972 | 8 | 2 | 25276 | 79 | ||||||||||||||||||||||||||||||||
| 1074090 | 39877 | 2/23/2023 8:11:38 AM | 2/23/2023 8:11:39 AM | IVR call: balance | Received call for balance for account 20082645 undefined | 7 | 2 | 15885 | 78 | ||||||||||||||||||||||||||||||||
| 1074082 | 39876 | 2/23/2023 8:09:23 AM | 2/23/2023 8:09:24 AM | IVR call: balance | Received call for balance for account 10351670 undefined | 7 | 2 | 25928 | 78 |