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16768
LatestTicket
CreatedAt
2/23/2023 9:15:25 AM
UpdatedAt
2/23/2023 9:15:28 AM
Subject
Water bill
Description
We detected a water leak which was repaired and I attach the plumbers letter and invoice. Unfortunately it was only discovered late as there were 3 months where interim charges were made. Please can you adjust this charge. Thank you
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23
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3
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Account
31029
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17
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2
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23
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1
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96
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HasIvrcall
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764
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