Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
39891
LatestTicket
CreatedAt
2/23/2023 11:03:53 AM
UpdatedAt
2/23/2023 11:13:36 AM
Subject
WATER
Description
CONSUMER SUBMITTED WATER READINGS 0012 ON THE 22/02/2023 FROM THE NEW METER NO. 21A006221 PROPERTY WAS REGISTERD ON THE 2022/07/01 PLEASE REVERSE CHARGES FROM MARCH - JUNE 2022.
Priority
Disposition
6
ConversationType
3
Parent
Account
31105
OpenedBy
114
AssignedTo
17
Region
4
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
111
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
201
Updator
201