Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 8636 | 8/2/2021 7:52:30 AM | 8/2/2021 7:53:22 AM | water query | high consumption | 3 | 7620 | 4 | 23 | 1 | 67 | [{"op":"R","uid":"199","un":"siphokazin","dt":"2021-08-02T07:50:53.710Z"}] | 1 | 67 | 199 | |||||||||||||||||||||||||||
| 8635 | 8/2/2021 7:48:48 AM | 7/9/2022 8:49:44 AM | WATER QUERY | high water consumption | 30 | 3 | 7619 | 4 | 23 | 1 | 67 | [{"op":"R","uid":"199","un":"siphokazin","dt":"2021-08-02T07:47:11.859Z"}] | 1 | 67 | 15 | ||||||||||||||||||||||||||
| 135 | 8/2/2021 7:44:50 AM | 3/28/2022 7:07:05 AM | late termination query | property sold,kindly transfer water to new owner.<div>Journal Done</div> | 27 | 3 | 158 | 15 | 2 | 23 | 6 | 107 | [{"op":"R","uid":"16","un":"cumilem","dt":"2021-08-02T07:43:13.968Z"},{"op":"R","uid":"16","un":"cumilem","dt":"2021-08-02T09:11:52.368Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-14T09:57:53.344Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-22T09:26:05.453Z"}] | 6 | 122 | 17 | 3/28/2022 7:07:05 AM | 15 | 17 | ||||||||||||||||||||||
| 471113 | 5466 | 8/2/2021 7:44:48 AM | 8/2/2021 7:44:49 AM | IVR call: balance | Received call for balance for account 10009194 undefined | 7 | 2 | 4629 | 78 | 78 | 8/2/2021 7:44:49 AM | ||||||||||||||||||||||||||||||
| 471110 | 8634 | 8/2/2021 7:43:46 AM | 8/2/2021 7:43:47 AM | IVR call: balance | Received call for balance for account 10018041 undefined | 7 | 2 | 7618 | 78 | 78 | 8/2/2021 7:43:47 AM | ||||||||||||||||||||||||||||||
| 471096 | 8634 | 8/2/2021 7:39:45 AM | 8/2/2021 7:39:45 AM | IVR call:$55 | Received call for $583 for account 10018041 | 7618 | 8/2/2021 7:39:45 AM | ||||||||||||||||||||||||||||||||||
| 471089 | 8633 | 8/2/2021 7:37:55 AM | 8/2/2021 7:37:57 AM | IVR call: balance | Received call for balance for account 10393637 undefined | 7 | 2 | 7617 | 78 | 78 | 8/2/2021 7:37:57 AM | ||||||||||||||||||||||||||||||
| 471050 | 5845 | 8/2/2021 7:28:25 AM | 8/2/2021 7:28:50 AM | IVR call: statement | Received call for statement for account 10354123 sent message: 1454 | 8 | 2 | 4989 | 79 | 79 | 8/2/2021 7:28:50 AM | 117183 | |||||||||||||||||||||||||||||
| 471037 | 8632 | 8/2/2021 7:25:56 AM | 8/2/2021 7:26:24 AM | IVR call: statement | Received call for statement for account 10005390 sent message: 1453 | 8 | 2 | 7616 | 79 | 79 | 8/2/2021 7:26:24 AM | 117182 | |||||||||||||||||||||||||||||
| 471032 | 8632 | 8/2/2021 7:25:13 AM | 8/2/2021 7:25:15 AM | IVR call: balance | Received call for balance for account 10005390 undefined | 7 | 2 | 7616 | 78 | 78 | 8/2/2021 7:25:15 AM | ||||||||||||||||||||||||||||||
| 471018 | 8631 | 8/2/2021 7:22:44 AM | 8/2/2021 7:23:20 AM | IVR call: statement | Received call for statement for account 10346406 sent message: 1452 | 8 | 2 | 7615 | 79 | 79 | 8/2/2021 7:23:20 AM | 117181 | |||||||||||||||||||||||||||||
| 8630 | 8/2/2021 7:18:32 AM | 8/2/2021 7:18:34 AM | 2 | 7614 | [{"op":"R","uid":"26","un":"nobulalim","dt":"2021-08-02T07:16:56.290Z"}] | 26 | |||||||||||||||||||||||||||||||||||
| 470944 | 8173 | 8/2/2021 7:04:12 AM | 8/2/2021 7:04:14 AM | IVR call: balance | Received call for balance for account 10006667 undefined | 7 | 2 | 7194 | 78 | 78 | 8/2/2021 7:04:14 AM | ||||||||||||||||||||||||||||||
| 470884 | 4609 | 8/2/2021 6:46:49 AM | 8/2/2021 6:46:50 AM | IVR call: balance | Received call for balance for account 10072750 undefined | 7 | 2 | 3916 | 78 | 78 | 8/2/2021 6:46:50 AM | ||||||||||||||||||||||||||||||
| 470863 | 8173 | 8/2/2021 6:41:07 AM | 8/2/2021 6:41:09 AM | IVR call: balance | Received call for balance for account 10006667 undefined | 7 | 2 | 7194 | 78 | 78 | 8/2/2021 6:41:09 AM | ||||||||||||||||||||||||||||||
| 470859 | 4515 | 8/2/2021 6:39:36 AM | 8/2/2021 6:39:37 AM | IVR call: balance | Received call for balance for account 10409736 undefined | 7 | 2 | 3845 | 78 | 78 | 8/2/2021 6:39:37 AM | ||||||||||||||||||||||||||||||
| 470854 | 8629 | 8/2/2021 6:37:23 AM | 8/2/2021 6:37:25 AM | IVR call: balance | Received call for balance for account 10424269 undefined | 7 | 2 | 7613 | 78 | 78 | 8/2/2021 6:37:25 AM | ||||||||||||||||||||||||||||||
| 470822 | 5267 | 8/2/2021 6:30:56 AM | 8/2/2021 6:30:57 AM | IVR call:$54 | Received call for $582 for account 10057146 | 4442 | 8/2/2021 6:30:57 AM | ||||||||||||||||||||||||||||||||||
| 470800 | 8628 | 8/2/2021 6:23:37 AM | 8/2/2021 6:23:39 AM | IVR call: balance | Received call for balance for account 10052920 undefined | 7 | 2 | 7612 | 78 | 78 | 8/2/2021 6:23:39 AM | ||||||||||||||||||||||||||||||
| 470769 | 8627 | 8/2/2021 6:10:25 AM | 8/2/2021 6:10:26 AM | IVR call:$53 | Received call for $581 for account 10240973 | 7611 | 8/2/2021 6:10:26 AM |